Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,531 reviews
5 stars
1,277
4 stars
663
3 stars
265
2 stars
96
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, many reported poor service and long wait times for assistance.
Product Availability
Customers frequently noted issues with inventory and product availability, leading to frustration when items were out of stock or not as described.
Installation and Repairs
Numerous reviews highlighted problems with installation services and repairs, including missed appointments and inadequate support from Geek Squad.
Sales Experience
While some customers had positive experiences with sales associates, others felt misled or faced pressure tactics during the purchasing process.
Return Policy
Several customers expressed dissatisfaction with the return policy, citing unexpected fees and complications when trying to return items.
- TYTim Youngquist2 days ago5.0The two gentlemen working geek squad tonight (11/21/25) were beyond helpful repairing my phone and did it in what felt like world record time!
- RRRobert Rivera2 days ago5.0Best buy here comes blackkkkkk fridayyyyyyy
- PSPerry Sarkisian3 days ago5.0Just glad to have a surviving Electronics store in the area.
- ECEric ChatfieldOct 25, 20253.0My TV crapped out on me. Needed a larger TV that wouldn't break the bank. Did a lil research and saw one I liked at this best buy. Went in sales guy was great. Had a deal on another TV I didn't know about. same size lil more $$ but half the price of retail. Few more features too. Sold. Sales guy gathered it up loaded it in and off we went. Only 3 stars as it's on pare with most retail places. Sales was good but not enough to warrant more than 3.
- FFFrancescaOct 22, 20251.0They scammed me at the register and even had the nerves to say that it was on me, plus no one really helped me out. Sad.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Poughkeepsie?
Best Buy is open Monday through Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 8 PM.
What types of products can I find at Best Buy located at 2001 South Rd, Poughkeepsie?
You can shop TVs, computers, appliances, cameras, and more at Best Buy.
Does this Best Buy location offer curbside pickup?
Yes, Best Buy in Poughkeepsie offers curbside pickup for convenient shopping.
Can I get electronics repairs at this Best Buy store?
Yes, this Best Buy location offers service repair and Geek Squad support for electronics and computer repairs.
What payment methods are accepted at the Best Buy in Poughkeepsie?
They accept debit cards and checks, and do not require cash only payments.
Is in-store shopping available at this Best Buy?
Yes, in-store shopping is available and you do not need an appointment to visit this Best Buy.
How can I get to Best Buy using public transportation?
You can use the New Hamburg Train Station nearby to get close to Best Buy, which makes it convenient for customers relying on train transit.
Are there places to eat near Best Buy in Poughkeepsie?
Yes, nearby dining options include The Village Pancake Factory for breakfast and brunch, Mediterranean Xpress for Mediterranean cuisine, and Scotch Bonnet Jamaican Grill for Caribbean food.
Where can I get coffee around the Best Buy store?
You can visit Starbucks, located nearby, for coffee and other drinks before or after shopping at Best Buy.
What other shopping options are available near Best Buy on South Rd in Poughkeepsie?
Nearby stores include Target Store Poughkeepsie for groceries and mobile phones, Littman Jewelers for jewelry, and DICK'S Sporting Goods for sporting goods and outdoor gear.