Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Potsdam, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 159 Market St.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
191 reviews
5 stars
157
4 stars
18
3 stars
5
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Brandon, Devon, and Abner going above and beyond.
Store Environment
The store was noted for being clean and well-maintained, although some customers mentioned it could get warm inside.
Product Knowledge
Staff demonstrated a strong understanding of products and services, effectively assisting customers with their needs and questions.
Mixed Experiences
While many reviews were positive, there were a few mentions of poor service and issues with billing, indicating some inconsistency in customer experiences.
- JLJessica LidstoneAug 22, 20255.0Brandon was a amazing help today he answered everything and got us amazing phones..
- SLSalem LidstoneAug 22, 20255.0Excellent service very thorough!!
- JRJohn RussellAug 17, 20255.0Great experience
- JPJen PierceAug 13, 20255.0Brandon has gone above and beyond helping me get a new phone! Trying to transfer from my old phone definitely tested his patience - thank you for everything!
- DWDavid WitherheadAug 13, 20255.0Brandon was super helpful fixing our phone issues
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 159 Market St, Potsdam offer?
Verizon at 159 Market St offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
What are the store hours for Verizon at this location?
The store is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.
Can I pick up my order in-store at Verizon Potsdam?
Yes, Verizon offers In-Store Pickup services for your convenience.
Does Verizon Potsdam provide device financing and upgrades?
Yes, they offer device financing and service upgrades along with new lines and devices.
What brands of devices and accessories are available at this Verizon store?
They carry a variety of brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
How can I contact Verizon at 159 Market St in Potsdam?
You can reach the store by phone at +1 315-265-1900 or email at WZ631@Wireless-zone.com.
Is there a way to schedule an appointment before visiting Verizon Potsdam?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What nearby places can customers visit for food and dining around Verizon Potsdam?
Nearby dining options include Arby's, Taco Bell, McDonald's, and Burger King, making it convenient to grab a meal before or after your visit.
Are there hotels close to Verizon Potsdam for travelers visiting the area?
Yes, nearby hotels include Hampton Inn Potsdam, Hampton by Hilton, and PMC Hotel, suitable for visitors needing accommodation.
What nearby services or amenities are available near Verizon Potsdam?
There are nearby services such as Adirondack Regional Federal Credit Union, SeaComm Federal Credit Union, Walgreens pharmacy, and 7-Eleven convenience store, offering additional conveniences close to the store.