Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Penfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2157 Penfield Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
609 reviews
5 stars
577
4 stars9
3 stars9
2 stars4
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Chris and Pernell as standout employees.
Efficiency
Many reviews highlighted quick service and efficient problem resolution, with customers often in and out of the store in a short time.
Professionalism
Staff demonstrated professionalism and patience, particularly in handling complex issues and providing detailed explanations.
Product Knowledge
Employees were noted for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Experiences
Overall, customers reported positive experiences, often expressing a willingness to return and recommend the store to others.
- MTMaria Tamol6 days ago5.0Pernell was wondering in helping me with my phone.he was wondering.
- JTJan Thompson-HinzNov 13, 20255.0Chris was very professional and helpful with my Samsung cell purchase. Wireless Zone has been my go to store for 15plus years. Service is excellent
- JSJohn SmithNov 12, 20255.0Pernell was excellent in assisting me with my phone. I'm thankful..
- TPTucker ProtsmanNov 10, 20255.0Everyone was extremely kind and thoughtful. The employees were very knowledgeable and answered every question with a caring adittude.
- RPRIley PalmerNov 1, 20255.0Chance was fantastic throughout the entire process of getting new phone. Would highly recommend coming here and working with chance
Frequently Asked Questions About Verizon
What services does Wireless Zone, Verizon Authorized Retailer in Penfield offer?
Wireless Zone, Verizon Authorized Retailer in Penfield offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, and more with Verizon network coverage including 5G service.
What are the store hours for Verizon in Penfield at 2157 Penfield Rd?
The Verizon store in Penfield is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store in Penfield offer in-store pickup or delivery services?
Yes, the Verizon store offers in-store pickup and has delivery services available.
Can I schedule appointments or manage my Verizon account online for the Penfield store?
Yes, you can schedule appointments and manage your Verizon account online using the My Verizon app or by visiting their appointments webpage.
What brands and products can I find at the Verizon Wireless Zone in Penfield?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, and products like smartphones, tablets, wireless devices, accessories, protective cases, smartwatches, and home internet devices.
How can the nearby Pet Supplies Plus enhance my visit to the Verizon store in Penfield?
After shopping for your wireless needs at Verizon, you can conveniently visit Pet Supplies Plus nearby to pick up pet products or get grooming services, making it easy to combine errands in one trip.
Is there a nearby gym close to the Verizon store in Penfield where I can work out before or after my visit?
Yes, Metabolic Fitness, a gym and boot camp facility, is located near the Verizon store, allowing customers to combine a workout session with their wireless shopping trip.
Are there nearby dining options close to the Verizon store in Penfield for a meal after shopping?
Yes, nearby dining options include Raices Cubanas, a Cuban and Caribbean restaurant, and Lindburgers, a burger restaurant, both accessible for a convenient meal after visiting Verizon.
Can I access financial services near the Verizon store in Penfield?
Yes, KeyBank is nearby providing banking, ATM, and financial services that you can visit along with the Verizon store for convenience.
How can I contact or reach the Verizon store in Penfield for customer service?
You can contact the Verizon store by calling +1 585-377-3230 or emailing wz150@wireless-zone.com. Their online store is also accessible for shopping and information.