Best Buy

4.2
2246 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
499 N Service Rd, Patchogue, NY
11772, United States

Hours

Reviews

4.2
2,246 reviews
5 stars
1,322
4 stars
458
3 stars
178
2 stars
81
1 star
207

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Keith, Bryan, and Shane for their professionalism and knowledge.

Management Issues

Several reviews mentioned unprofessional behavior from management, including rudeness and lack of accountability, leading to negative customer experiences.

Product Availability

Customers expressed frustration over stock issues, with reports of items being out of stock or incorrect products being provided.

Mixed Experiences

While some customers had positive experiences, others reported significant issues with returns and customer service, indicating inconsistency in service quality.

Technical Support

The Geek Squad received positive feedback for their assistance, although some customers experienced dissatisfaction with product support and warranty claims.
  • JG
    Joseph Guastella
    Nov 11, 2025
    4.0
    Clean efficient and helpful employees, prices are high compared to online with dame products
  • BC
    Bill Condy
    Nov 4, 2025
    1.0
    Sucked your geek squad is ridiculous to work with sold me the wrong part
  • KH
    Kamil Holub
    Oct 30, 2025
    1.0
    guy sold me landline phone capable instead of a network ethernet cable. I get that they look similar but wasted my money, should have known the difference. Make sure you know what youre buying and dont rely on the employees to answer questions they usually dont know what theyre talking about themselves.
  • GR
    Glenn Ryzuk
    Oct 28, 2025
    5.0
    The Geek Sqd crew at Patchouge BestBuy were great. Huge thanks to my Techie, Max. Very professional, attentive & caring.
  • SP
    Surendra Patil
    Oct 18, 2025
    1.0
    I purchased $2200 dollars worth ge washer drayer and they charged me extra for 5 years protection plan now in 6 months dryer is not providing hit and the people are not taking any responsibility! At patchogue Best Buy I purchased!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Patchogue?

You can shop TVs, computers, appliances, and more with expert advice and Geek Squad support at Best Buy Patchogue.

Does Best Buy Patchogue offer pickup options for online orders?

Yes, there are in-store pickup and curbside pickup services available.