Verizon

4.8
222 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ossining, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
214 S Highland Ave, Ossining, NY
10562, United States

Hours

Reviews

4.8
218 reviews
5 stars
196
4 stars
10
3 stars
3
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like India, Marijia, and Jonathan.

Efficiency

Many reviews highlighted the quick and efficient service provided by the staff, making the process of purchasing and setting up devices smooth and enjoyable.

Product Knowledge

The staff demonstrated a strong understanding of products and services, effectively answering questions and providing tailored recommendations to customers.

Mixed Experiences

While most feedback was positive, a few customers reported issues with service quality and store operations, indicating some inconsistency in experiences.
  • RY
    Rebecca Young
    Dec 27, 2025
    5.0
    Easy experience. The staff were so kind and helpful and knowledgeable. Good inventory and convenient.
  • RS
    RAID SALEH
    Dec 15, 2025
    5.0
    The reason for my rating is the staff; they are wonderful, and I really liked their attitude and their cheerful interaction with us. Thank you very much.
  • JR
    Jeniffer Rodriguez
    Sep 29, 2025
    5.0
    Wonderful experience! Totally recommended
  • SG
    Stacey Gibson
    Sep 20, 2025
    5.0
    Kudos to Matt Ace and the entire team at Verizon on S Highland Ossining. Went in to get the new iPhone and upgrade my line. Was skeptical as always dealt with a corporate store. They asked me give them a chance and so glad I did. Best customer service ever. They listened to me. Amazing. They heard what I wanted got me a wonderful deal set up my phone and customized for me and even went beyond and set up my phone to my car. Cannot recommend this team and this store enough. Please shop locally and shop here. They deserve our support and gratitude.
  • KM
    Keith Martin
    Sep 17, 2025
    5.0
    Prettiest and professional service, all my questions were answered. I left with exactly what I wanted when I walked in the door.

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon Ossining offer?

Verizon Ossining offers a full range of wireless devices including phones, tablets, wearable technology, and accessories.

What brands are available at the Verizon Ossining store?

Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.