Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orchard Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
271 reviews
5 stars
143
4 stars
26
3 stars
11
2 stars
15
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates received praise for their helpfulness and professionalism, many customers reported rude behavior and lack of assistance.
Wait Times
Customers frequently complained about long wait times and inefficient service, with some stating they waited over an hour without being helped.
Store Management
Several reviews criticized store management for poor handling of customer issues and lack of support, leading to frustration among customers.
Product Availability
Customers expressed dissatisfaction with the availability of products, often finding that items they were told were in stock were not actually available.
Overall Experience
The overall experience varied greatly, with some customers having positive interactions while others reported significant issues, leading to a general sentiment of frustration.
- JFJody FNov 12, 20255.0Awesome, quick! Young lady so very helpful!! This is why I've been a Customer for 18 years!! Keep up the good work!! Connection lost between watch and phone.
- PPPeteOct 1, 20251.0Have junk iphone15+ that doesn't receive calls at my home . This has been going on from day one,and Verizon has not helped. Verizon is most useless phone service.
- YYYupYupSep 29, 20255.0Fast and speedy pick up. Clean and calm environment.
- JHJames HochSep 25, 20251.0Do not use this store. They are rude and do not want to help. Tried returning cable boxes, they said they do not accept them. Went to the Hamburg store, completely professional and had no issues completing the needed business. Low ratings at this store for a reason. Should be shut down
- DSDan SchukraftSep 12, 20251.0!!!!!!!!!!!!!!BEWARE!!!!!!!!!!!!!!!! Total rip off take advantage of people dont go to Verizon u will b stuck . Thier so called free phone are not free. Don't use Verizon!!!!!!!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Orchard Park?
The Verizon Orchard Park store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Orchard Park store located?
The Verizon Orchard Park store is located at 3500 Amelia Dr, Orchard Park, NY 14127, USA.
What types of products can I find at the Verizon store in Orchard Park?
You can find the latest 5G smartphones like the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops from brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon Orchard Park offer?
Verizon Orchard Park offers mobile plans, wireless internet plans, voice plans, and 5G home internet services.
Can I schedule an appointment before visiting the Verizon Orchard Park store?
Yes, you can schedule an in-store appointment online through Verizon's website or using the My Verizon app.
Does Verizon Orchard Park provide pickup and delivery options for online orders?
Yes, they offer in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Is the Verizon Orchard Park store accessible for wheelchair users?
Yes, the store has wheelchair accessible entrances and parking for customer convenience.
What nearby dining options are available around Verizon Orchard Park?
Nearby dining options include LongHorn Steakhouse, International House of Pancakes, Subway, Red Robin Gourmet Burgers and Brews, and Prestige Wine & Spirits, perfect for meals before or after your Verizon visit.
Which other mobile phone stores are near Verizon Orchard Park?
Nearby mobile phone stores include Pela Case at Quaker Crossing and an AT&T store, offering additional options for mobile devices and accessories.
What local services near Verizon Orchard Park provide wellness and beauty options?
Close to Verizon Orchard Park, you can find Chapter Aesthetic Studio, YogaSix Quaker Crossing, Claire's fashion and piercing, Ulta Beauty, Orchard Park Nails and Spa, and Supercuts for various wellness and beauty needs.