Verizon

4.7
889 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Oneonta, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 762 State Highway 28.

Location

Verizon
762 State Highway 28, Oneonta, NY
13820, United States

Hours

Reviews

4.7
823 reviews
5 stars
721
4 stars
38
3 stars
27
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Hannah, Brittany, and Phil, received high praise for their helpfulness, patience, and knowledge.

Staff Attitude

Customers frequently noted the friendly and positive attitudes of the staff, contributing to a welcoming atmosphere.

Problem Resolution

Many reviews highlighted the staff's ability to effectively resolve issues, often going above and beyond to assist customers.

Product Knowledge

Employees demonstrated strong knowledge of products and services, helping customers make informed decisions.

Efficiency

Customers appreciated the quick service and minimal wait times during their visits.
  • JE
    Julie Eso
    3 days ago
    5.0
    Shauna was incredible! I would recommend her 100%. Very patient with seniors!
  • GE
    Gregory Eso
    3 days ago
    5.0
    Shauna is absolutely amazing and very knowledgeable. She’s got lots of patience. I would definitely recommend anyone to this store.
  • CA
    C Armstrong
    Nov 12, 2025
    5.0
    My experience with TCC Verizon in Oneonta was one for the history books. Teresa Rushford was absolutely amazing. Every error or glitch that could be thrown our way came that day. Through no fault of mine or hers, We experienced every technical difficulty or error that anyone trying to set up. Technology would certainly understand how frustrating it could become and I don’t have enough time to rehash it all, it’s really a long and actually funny story…the time that we spent, sometimes just spinning our wheels putting the same info in again and again, going in circles… Teresa made the time enjoyable, and apologizing for what wasn’t her fault, she stayed right on top of it all, her knowledge and perseverance and upbeat attitude was the key factor behind an excellent experience. And it certainly was an experience! Lol but at the end of it all, not only did I have a new phone, but I felt like I had a new friend. If I ever need someone to help me with my phone or have any questions, I would certainly appreciate it if it was Teresa who would be there to assist me. TCC Oneonta, you have a gem right there. Thank you Teresa for all your help and support. You made my day. Sincerely, Cathy Armstrong
  • MS
    Michael Shackleton
    Nov 8, 2025
    5.0
    Worked with Hannah Jayy, was extremely pleasant to work with, very helpful in further explaining everything to me.
  • BM
    Ben Mead
    Nov 1, 2025
    5.0
    Shauna was amazing. Experience was seamless and painless. I was back up and running in no time at all. Extremely satisfied!

Frequently Asked Questions About Verizon

What services does Verizon at 762 State Highway 28, Oneonta offer?

Verizon offers smartphones, tablets, Verizon home internet, business accounts, bill payments, device activation and financing, upgrades, accessories, and more, all with Verizon network coverage including 5G service.

What brands of devices are available at the Verizon Oneonta store?

The store offers devices from Apple, Samsung, Motorola, LG, and HTC.