Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Niagara Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
379 reviews
5 stars
179
4 stars
79
3 stars
30
2 stars
25
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude and dismissive.
Wait Times
Many customers reported long wait times and poor organization in the store, leading to frustration and dissatisfaction.
Sales Practices
Several reviews mention aggressive sales tactics and issues with billing, including unexpected charges and problems with promotions.
Product Availability
Customers expressed disappointment with product availability and the inability to complete transactions smoothly, often requiring multiple visits.
- DCDavid CDec 26, 20251.0For VZ as a whole. Horrible customer service. Called three different reps and got three different answers all with no resolution. Just excuses and redirecting blame. Came in tonsrop off a phone towards a trade in, had to wait over 30 minutes.
- JDjasmine dDec 16, 20255.0mia was so knowledgeable and patient. i wish everyone in customer service had such a soothing, eloquent and upbeat persona! she took her time and was very thorough and easy to understand. she made our experience very pleasant and comfortable transferring over!
- JCJean ChenuNov 7, 20251.0I bought 2 cable cords and 2 wall chargers from the Niagara Falls store. They never gave me a receipt. There’s no record of me purchasing these items. I am having quite a lot of no luck return 2 of them.
- IKIqbal KhanOct 21, 20255.0Good service, very polite people, answered all questions. Thanks
- TPTravis PalaszewskiOct 20, 20251.0I have been at this store for ages I went in for a new phone cost was 0$ and they added things to my account I didn’t want or ask for and they never added the promotion and my bill went up 100$. The big guy and the kid are not to be trusted
Frequently Asked Questions About Verizon
What are the Verizon store hours in Niagara Falls?
The Verizon store in Niagara Falls is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Can I schedule an in-store appointment at the Verizon Niagara Falls location?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Niagara Falls for a convenient shopping experience.
What types of products does the Verizon store in Niagara Falls offer?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products like FIOS, business cell phones, mobile hotspots, tablets, and laptops.
What shipping or pickup options are available for online orders at Verizon Niagara Falls?
Online orders can be picked up in-store, shipped with free 2-day shipping, delivered same day in select areas, or collected via express lockers.
Which brands are available at Verizon Niagara Falls?
You can find products from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Niagara Falls store.
What payment methods does the Verizon Niagara Falls store accept?
The store accepts pay by check, debit card, mobile NFC payments, and does not require cash only payments.
Where is the Verizon Niagara Falls store located?
The store is located at 1596 Military Rd, Lasalle Center, Niagara Falls, NY 14304, United States.
What can I find near the Verizon store in Niagara Falls?
Nearby, you can visit Buffalo Wild Wings for dining, Stanton Optical for eyewear needs, and Sam's Club for wholesale shopping and pharmacy services.
Are there other mobile phone stores near Verizon Niagara Falls?
Yes, nearby mobile phone stores include another Verizon location, Spectrum, and T-Mobile stores, offering customers multiple options for mobile services and devices.
What nearby dining options are available around the Verizon store in Niagara Falls?
You can enjoy a meal at Buffalo Wild Wings, Chili's Grill & Bar, Jersey Mike's Subs, It's Just Wings, or Firehouse Subs, all located near the Verizon store.