Verizon

3.9
289 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Newburgh for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1278 Route 300, Newburgh, NY
12550, United States

Hours

Reviews

3.7
175 reviews
5 stars
98
4 stars
16
3 stars
10
2 stars
8
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being rude or unprofessional.

Knowledgeable Staff

Several customers highlighted the expertise of staff members who provided effective solutions and assistance with technical issues.

Store Experience

Customers appreciated the clean and organized store environment, but some reported long wait times and poor treatment from certain employees.

Sales Process

Some customers felt pressured during the sales process and reported issues with the accuracy of information provided regarding promotions and services.

Technical Support

Positive feedback on staff helping with technical issues, but some customers experienced frustration with unresolved problems and lack of follow-up.
  • ED
    Ellie Darling
    5 days ago
    5.0
    best version store. employee made sure i got the best deal on my phone!
  • RM
    Robert Mendez
    Oct 3, 2025
    5.0
    I came in today, I was having issues with my phone. I kept getting malware pop-ups on my phone. Frank and Andrew took a look at my phone and in no time my phone was fixed. They were gentlemen and treated me with respect. They were very knowledgeable about the phones, we need more people like this!!!!
  • MS
    Marissa Serbinov
    Sep 14, 2025
    5.0
    Kevin jimick serve me beautifully at the Verizon store in Newberg. On route 300, he was a miracle worker. I'm telling you, I was freaking out cuz. I couldn't get a zoom meeting. The sound The microphone was off, and I could not find it. So instead of the meeting, I canceled over, I'm 10 minutes away. And you know what, he helped me out. He did it He told me he wasn't professional in zoom, but he managed it. And it's done I can do my zoom meeting tomorrow with my attorney. Thank you to Kevin. He's a priceless hired employee. I thank you for employing him for all of us that are lost in space. Face on technology thank you so much.
  • MG
    Marvin Gonzalez
    Aug 20, 2025
    1.0
    Your tool to receive phone calls with Ai does not work, it struggles to acknowledge prompts & did not respond to keypad responses. Seems like a great way to avoid talking to customers.
  • NB
    Neil Bellevue
    Aug 11, 2025
    5.0
    Kevin and Vivi are the absolute best! They represent Verizon well and helped me out tremendously!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Newburgh?

The Verizon store in Newburgh is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Can I schedule an appointment to visit the Verizon store?

Yes, you can schedule an in-store appointment online to visit the Verizon store in Newburgh for a more convenient experience.