Verizon

4.8
456 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Newburgh, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 39 N Plank Rd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
39 N Plank Rd, Newburgh, NY
12550, United States

Hours

Reviews

4.9
451 reviews
5 stars
424
4 stars
10
3 stars
7
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting specific employees like Andrew, Nahisha, and Valerie.

Expertise

The team demonstrated a high level of expertise, effectively resolving technical issues and providing clear explanations about products and services.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the streamlined processes for upgrades and problem resolution.

Positive Atmosphere

The store was described as welcoming and pleasant, contributing to a positive overall shopping experience.

Recommendation

Numerous customers expressed a strong willingness to recommend this store to others, citing their exceptional experiences.
  • CC
    Cindyxoo
    Nov 15, 2025
    5.0
    Great experience would recommend 100%
  • MM
    Margaret Mone
    Nov 14, 2025
    5.0
    I experienced a wonderful time with Frank, Jacob & Valerie. They were so courteous, knowledgeable & patient when helping me decide on the purchase of a new phone. They are such an asset to your company
  • SM
    Starky Mota
    Nov 9, 2025
    5.0
    Supreme service! I worked with the Store Manager, Nahisha, and she was wonderful. She’s attentive & professional; she made sure that my entire experience - from ordering a phone off back order to setting up my new phone - was simple & issue free. I also had the pleasure of interacting with the Assistant Manager Valerie, and she upheld the image of professionalism that Nahisha establish with me. 10/10 DEFINITELY recommend.
  • VA
    Varin Arocho
    Nov 7, 2025
    5.0
    Great store, the staff there are very friendly and helpful. They took they're time helping me out with setting up my new phone and make sure I was all set.
  • VF
    Veronica Follan
    Oct 27, 2025
    5.0
    Huss did a great job. He spent over 3 hours helping to get me set up. Valerie was also very helpful. I would highly recommend Verizon and especially Huss. Thank you for everything.

Frequently Asked Questions About Verizon

What types of products and services does Verizon in Newburgh offer?

Verizon Newburgh offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon at 39 N Plank Rd?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.