Brand Certified
Verizon
4.9(476 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
39 N Plank Rd, Newburgh, NY
12550, United States
Certified by Verizon • Feb 22, 2026
(845) 784-1612
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ny/newburgh/39-n-plank-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Newburgh, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 39 N Plank Rd.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
476 reviews
5 stars
447
4 stars
10
3 stars7
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many highlighting individual employees like Andrew, Nahisha, and Mathieu for their exceptional service.
Professionalism
The team was noted for their professionalism and ability to handle complex issues efficiently, making the customer experience smooth and enjoyable.
Store Environment
The store atmosphere was described as welcoming and well-organized, contributing to a positive shopping experience.
Problem Resolution
Many reviews mentioned the staff's effectiveness in resolving technical issues and providing thorough explanations, leading to high customer satisfaction.
- MMMelissa Aird (Chris and Melissa)Feb 15, 20265.0Mathieu was incredible! Tenacious in solving our phone transfer issue. Thank you!
- CPCarlie pozoFeb 13, 20265.0Valarie was really helpful! She helped me switch to a new plan and made sure I understood everything before I made any decisions. I appreciated how upfront she was about the details. She also helped me set up my new phone, which made the whole process quick and easy. Overall just a really good experience!
- JRJoseph RuggieroFeb 7, 20265.0My phone was stolen out of my truck, I was very disturbed. I stop at Verizon this Verizon location and I'm so happy I met Hus! He not only help me get a new phone also looked over my account and got me another phone for free on a promotion. He spent over 2 hours recovering my contacts and pictures! Can't thank him enough. I am glad I came to this location
- RNRamon NinaJan 30, 20265.0Valerie was amazing assisting me with getting my daughter a new tablet and dealing with customer service. Best store I’ve ever been to and best customer experience. I will be telling all my friends about this place
- BBBarr BobJan 24, 20265.0Phone up dated itself and a lot of things changed! Could not restore to normal again. Went to Verizon store in Newburgh, and a very patient Mathieu got it resolved for me. Great job Mathieu and thank you again!! ( hope I got the special spelling of your name correct!!)
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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