Verizon

4.7
306 reviews

About

Cell Phone Store

Location

Verizon
102 E 23rd St, New York, NY
10010, United States

Hours

Reviews

4.7
298 reviews
5 stars
273
4 stars
4
3 stars
1
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and professional, particularly highlighting Muskan and Ahmed.

Staff Recognition

Muskan received numerous compliments for her exceptional service, patience, and ability to resolve issues efficiently.

Problem Solving

Many reviews noted the staff's effectiveness in addressing customer concerns and providing solutions, making the experience smooth and stress-free.

Positive Experiences

Overall, customers reported having great experiences at the store, often mentioning the friendly atmosphere and willingness of staff to assist.

Recommendations

A significant number of customers highly recommended the store and its staff, indicating a strong likelihood of return visits.
  • NN
    Naina Nayar
    5 days ago
    5.0
    two verizons could not fix my issue she was amazing fixing my phone and knew what to do instantly
  • NH
    Nathan Hughes
    Nov 16, 2025
    5.0
    Daniyal was really kind and helpful. She took the time to find a great deal, and patiently made sure the new phone was fully set up and ported.
  • PL
    Paljina Ljuljdjuraj
    Nov 10, 2025
    5.0
    Muskan was amazing to work with she was very helpful , she helped me set up my new and old both line she gave us such great deal that I ended up switching from spectrum to Verizon l, if you want better deals for mobile and WiFi stop by at this store
  • KC
    Kevin Cannon
    Nov 5, 2025
    5.0
    My Verizon sales rep MUSKAN was absolutely wonderful She set up my phone with ease and was informative,pleasant and extremely knowledgeable I highly recommend visiting MUSKAN at the 23 st Verizon store
  • KW
    Kevin Walden
    Nov 3, 2025
    5.0
    Muskan is kind, professional courteous, as well as I enjoyed her sales approach. She helped me decide on the best phone for my daily activities. I will use this store 33rd and park as my main store for any purchase, ai wish to thank the corporation for hiring such a professional person. Once again thank you so much.

Frequently Asked Questions About Verizon

What are the operating hours for Verizon at 102 E 23rd St, New York?

Verizon at 102 E 23rd St is open Monday to Friday from 9:00 AM to 8:00 PM, and on Saturday and Sunday from 10:00 AM to 8:00 PM.

Does Verizon at 102 E 23rd St offer in-store pickup services?

Yes, Verizon offers in-store pickup services at this location.