Muskan received numerous praises for her exceptional customer service, being described as helpful, knowledgeable, and patient.
Staff Competence
Customers highlighted the staff's expertise and ability to resolve issues efficiently, with multiple mentions of Muskan and Ahmed's skills.
Overall Experience
Many reviews reflected a positive overall experience, with customers expressing satisfaction with the service and recommending the store.
Store Environment
The store was noted for its welcoming atmosphere and friendly staff, contributing to a pleasant shopping experience.
RH
ROSHAAN Hussain
1 day ago
5.0
Very kind and helpful staff. I was being charged a very high amount on my bill, and they took the time to review everything carefully. They explained the charges clearly and helped reduce my cost. Really appreciate the support and professionalism from the worker Muskan shoutout to Muskan
RR
Rosenberg
1 day ago
5.0
I had a fantastic experience at the Verizon store thanks to Muskan. She was incredibly friendly, knowledgeable, and helped me find the best deals available. Muskan took the time to explain all my options clearly and made sure I got a plan and phone that fit my needs and budget. Her excellent customer service made the whole process smooth. Highly recommend asking for Muskan if you visit this store
PS
Peter Smith
2 days ago
5.0
The staff was very professional and helpful when I came in to get set up with a new plan. They took the time to go over my options, answered my questions, and made sure everything was set up correctly before I left. The process was smooth and not rushed, which I really appreciated.
RD
Ru Dha
2 days ago
5.0
Stopped by this Verizon store to get help with my new phone and ended up having a really good experience. The staff was patient and easy to talk to, and they didn’t rush me or try to upsell things I didn’t need. They explained everything clearly and made sure my phone was set up before I left. The whole visit was very stress-free. I’d definitely come back here if I need help again.
PK
Pratap KC
Jan 3, 2026
5.0
I had an amazing experience with Muskan at Verizon! She was extremely helpful, patient, and knowledgeable while assisting me with getting a new phone and setting up my service. She explained everything clearly, made sure I got the best option for my needs, and the whole process was smooth and stress free. Her customer service was outstanding, and she genuinely cared about helping. Highly recommend asking for Muskan if you visit Verizon!
What are the operating hours for Verizon at 102 E 23rd St, New York?
Verizon at 102 E 23rd St is open Monday to Friday from 9:00 AM to 8:00 PM, and on Saturday and Sunday from 10:00 AM to 8:00 PM.
Does Verizon at 102 E 23rd St offer in-store pickup services?
Yes, Verizon offers in-store pickup services at this location.
What primary service does Verizon provide at this location?
This Verizon store provides Fios Home Internet services.
How can I contact Verizon at 102 E 23rd St for inquiries?
You can call Verizon at this location at +1 646-351-6888 for any inquiries.
Where is the Verizon store located in New York City?
The Verizon store is located at 102 E 23rd St, New York, NY 10010, USA.
What category of store is Verizon at this location?
Verizon at this location is categorized as a Cell Phone Store.
Are there any hair salons near Verizon at 102 E 23rd St?
Yes, nearby hair salons include Bleu Sur Bleu, Edwardhair-NYC, and Bleu Chic Hair Salon, where customers can get a haircut or styling before or after visiting Verizon.
What dining options are near the Verizon store at 102 E 23rd St?
Nearby dining options include 2 Reyes Food Truck for breakfast and brunch, Flip'd by IHOP for cafe and diner food, Papou's Pizza for pizza, and Rico's Restaurant, providing diverse dining experiences around Verizon.
Is there convenient public transportation near Verizon at 102 E 23rd St?
Yes, the MTA Subway - 23rd St (6) station is nearby, making it easy for customers to visit Verizon using public transit.
Are there health and wellness services near Verizon at 102 E 23rd St?
Yes, nearby health-related services include several dentists like Gramercy Smiles Holistic Dental and Dr. Harrison Linsky, as well as chiropractors such as ByNicolle and Prestige Health & Wellness, offering options for health care near Verizon.