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Verizon

4.8
(296 reviews)

Business Details

462 6th Ave, New York, NY
10011, United States
(917) 388-2408
https://www.yourwirelessinc.com/locations/

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, Samsung iPhone, iPad, Apple Watch, home internet, unlimited wireless plans, monthly discounts and more.

Location

Verizon
462 6th Ave, New York, NY
10011, United States

Hours

Reviews

4.8
296 reviews
5 stars
280
4 stars
1
3 stars
0
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Aqil, received high praise for being friendly, knowledgeable, and patient, providing exceptional service to customers.

Professionalism

Many reviews highlighted the professionalism of the staff, noting their ability to handle multiple customers efficiently and provide clear explanations of services.

Mixed Experiences

While most feedback was positive, there were some complaints about unclear fees and pressure to leave reviews, indicating a need for improved transparency.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, which contributed to a smooth and stress-free experience.
  • KK
    Katherine
    Feb 19, 2026
    5.0
    Amazing service at this location, the rep here is super friendly and knew what he’s selling, Do visit this location⭐️⭐️⭐️⭐️⭐️
  • EM
    Elizabeth Mcdermoth
    Feb 17, 2026
    5.0
    Aqil is super knowledgeable and efficient he was dealing with 2 customers at the same time and made sure everything was done seamlessly!
  • CB
    Chris Bennet
    Feb 16, 2026
    5.0
    Aqil did an amazing job in delivering the best service possible, my phone was stolen and i was so worried about my options, but he took out time to explain me every possible option and Iam so thankful to him!
  • TM
    Talha Meer47
    Feb 15, 2026
    5.0
    One of the best stores ive ever been to, exceptional customer care, helped me a ton with my phone upgrade and made sure everything was transferred over to the new phone in a seamless way!
  • LY
    Laura Young
    Feb 14, 2026
    1.0
    I think the customer service was awful. The guy couldn't have been less friendly. He was resistant to help even though the store was empty, and when I said thank you, goodbye, he did not respond at all. I've met nicer New Yorkes at the DMV. I would go out of my way to go to a different store. Luckily there are stores near Union Sq or 6th Ave and 3rd street.

Frequently Asked Questions About Verizon

What are the regular opening hours for Verizon at 462 6th Ave, New York?

Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.

Does Verizon at 462 6th Ave offer any pickup or delivery services?

Yes, Verizon offers in-store pickup services.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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