Business Details
About
Cell Phone Store
Location
Hours
Reviews
4.9
251 reviews
5 stars
243
4 stars1
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Aqil and Ahmed for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided by the staff, making processes like phone upgrades and service transfers smooth and hassle-free.
Professionalism
The staff demonstrated a high level of professionalism, with customers appreciating their patience and thorough explanations of options and plans.
Problem Resolution
Customers reported positive experiences with problem resolution, including assistance with phone issues and service transfers, often highlighting the staff's willingness to go above and beyond.
Transparency
Some customers appreciated the transparency in discussing plans and pricing, although there were a few mentions of undisclosed fees that led to confusion.
- SRShelley Rolfe2 days ago5.0I'm so lucky!! Aqul fixed my phone, set up a new home internet account for me, helped explain all the options for service for my family. He made everything so easy!! He was very polite and knowledgeable.. He explained all the options that might work for me. aqul and Verizon solved my problems
- JJJames5 days ago5.0Excellent service from start to finish. Aqil and Jas really know what they’re doing — they helped me upgrade my phone, transfer all my data, and get on a plan that saved me money. Everyone was friendly, knowledgeable, and went out of their way to make sure I was comfortable with my new device. One of the best Verizon experiences I’ve had.
- DDDualityNov 16, 20255.0Really impressed with the service at this Verizon store. Everyone was friendly and attentive, and they helped me get exactly what I needed without any pressure. The whole visit was smooth and efficient
- FFFlynNov 16, 20255.0I had a great experience at this Verizon store. The staff was super helpful, patient, and made everything easy to understand. They answered all my questions, helped me find the right plan, and made the whole process quick and stress-free. Definitely recommend this location!
- SGStephen GoloskyNov 15, 20255.0I would highly recommend this Verizon retailer due to the professionalism, promptness, and understanding of exactly what the customer/client wants without pressuring to make sales in a comfortable relaxing environment. I highly recommend AQIL for going above and beyond expectations working outside of the store hours to help satisfy and meet my needs. AQIL texted and even called to keep me well-informed of everything I wanted and needed ! AQIL made sure it was actually done correctly so that everything was perfect ! AQIL definitely shows professionalism and expertise making the process fast easy and most of all listened to what I wanted ! There were no mistakes and the everything was explained so that I clearly understood and received everything ,Nothing less nothing more. I would highly recommend this store as well ! All the sales people are very friendly professional, hard-working without being aggressive and pushy to make a sale! AQIL is THE ONE who stands out MOST of all because he was amazing with everything. I would highly recommend AQIL ! Five stars isn’t enough !
Frequently Asked Questions About Verizon
What are the regular opening hours for Verizon at 462 6th Ave, New York?
Verizon is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 7:00 PM.
Does Verizon at 462 6th Ave offer any pickup or delivery services?
Yes, Verizon offers in-store pickup services.
How can I contact Verizon at 462 6th Ave directly?
You can reach Verizon by calling +1 917-388-2408.
Are there any special holiday hours for Verizon at 462 6th Ave?
Yes, on some holidays in 2025, Verizon opens at 9:00 AM and closes at 8:00 PM.
What services does Verizon at 462 6th Ave provide?
They offer Fios Home Internet services among others.
Where is Verizon located?
It is located at 462 6th Ave, New York, NY 10011, United States.
How can nearby Citi Bike - W 11 St & 6 Ave help me visit Verizon?
You can use the Citi Bike rental station at W 11 St & 6 Ave for convenient bike transportation to Verizon at 462 6th Ave.
Are there any good restaurants near Verizon at 462 6th Ave?
Yes, nearby restaurants include Sergimmo Salumeria (sandwich shop), Kubeh (Middle Eastern cuisine), Gene's Restaurant (Italian and French), and La Contenta Oeste (Mexican and Latin American).
Can I visit a beauty supply store near Verizon at 462 6th Ave?
Yes, Ricky's cosmetic and beauty supplies store is located close to Verizon, perfect for shopping before or after your visit.
What nearby facilities can support my visit if I need dental or medical spa services?
Close to Verizon, you can find Lavaan Dental Spa for dental and cosmetic dentist services, as well as Body Factory Skin Care offering medical spa and laser hair removal.