About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New York, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
203 reviews
5 stars
160
4 stars3
3 stars3
2 stars
9
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Aarti received numerous commendations for her helpfulness, patience, and dedication to resolving customer issues, although some reviews highlighted instances of rudeness and unprofessional behavior from her.
Sales Practices
Several customers reported feeling pressured into purchases or experienced issues with pricing transparency, leading to dissatisfaction with the sales process.
Store Environment
While many customers praised the store's atmosphere and staff friendliness, there were notable complaints about rudeness and hostility from certain employees, particularly towards customers seeking assistance.
Product Knowledge
Customers appreciated the staff's knowledge and ability to assist with technical issues, although some felt that their inquiries were not handled appropriately.
- PCPaddy ColliganDec 21, 20255.0Aarti was very, very helpful setting up my new phone. She is patient and pleasant beyond what could be expected.
- PGPhyllis GottliebDec 5, 20255.0Could not have asked for more she is the best
- BBBeckyNov 29, 20255.0Great experience and service
- CNCarole NatkoNov 21, 20255.0Excellent service and patient assistance. Very kind person arranged the new phone delivered to my home via the store help. I am very happy with their service.
- JKjan KeithOct 28, 20255.0I am very satisfied by the service offered by this store. Very hard working person.
Frequently Asked Questions About Verizon
What products and brands are available at the Victra Verizon Authorized Retailer on 313 1st Ave?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Victra Verizon Authorized Retailer located at 313 1st Ave, New York?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 6:00 PM.
Does the Victra store at 313 1st Ave offer in-store pickup for online orders?
Yes, in-store pickup is available at this Victra Verizon Authorized Retailer location.
What payment options are accepted at the Victra Verizon Authorized Retailer in New York?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Victra Verizon Authorized Retailer provide device protection and upgrades?
Yes, they offer services including new lines, upgrades, new devices, accessories, and Fios Home Internet, along with device protection options.
Is there free Wi-Fi available at the Victra Verizon store on 1st Ave?
Yes, the store provides free Wi-Fi for customers.
Which nearby places can help me find the Victra Verizon Authorized Retailer on 313 1st Ave?
Nearby points of interest include the Subway sandwich shop, Taco Bell restaurant, James Baldwin High School, and the 19th Street train station, all of which can help you locate the store.
What dining options are available near the Victra Verizon store at 313 1st Ave?
You can find casual eateries nearby such as SUBWAY sandwich shop, Taco Bell Mexican fast food restaurant, and Adriatic Italian Restaurant for a variety of dining choices.
Are there any hardware or retail shops close to the Victra Verizon Authorized Retailer?
Yes, nearby retail and hardware stores include Brickman's 18th Street Ace, Brickman's Ace Hardware Stuy Town, Ace Hardware, and Fantasy Deli.
What services or amenities can I find near the Victra Verizon store on 1st Ave besides shopping?
Nearby you'll find services like UPS Access Point location for courier services, H&R Block for financial services, and laundry facilities such as Laundry Land 1st Ave and Wu Cleaners.