Business Details
313 1st Ave, New York, NY
10003, United States
Certified by Verizon • Feb 22, 2026
(212) 477-7040
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New York, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
208 reviews
5 stars
162
4 stars3
3 stars3
2 stars
9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising Aarti for her helpfulness and patience, while others report rude and unprofessional behavior from her and other staff.
Sales Practices
Several customers expressed concerns about aggressive upselling and unexpected charges, leading to feelings of being misled or scammed.
Store Environment
The store has been described as welcoming by some, but others reported feeling uncomfortable due to staff attitudes and unprofessional conduct.
Product Knowledge
While many customers appreciated the staff's knowledge and assistance with technical issues, there were complaints about misinformation regarding products and services.
- MKMaria KomiyamaFeb 18, 20265.0Aarti was so helpful, knowledgeable, and nice. Also very patient as she was helping both me and another customer at the same time. Thank you so much!!
- PCPaddy ColliganDec 21, 20255.0Aarti was very, very helpful setting up my new phone. She is patient and pleasant beyond what could be expected.
- PGPhyllis GottliebDec 5, 20255.0Could not have asked for more she is the best
- BBBeckyNov 29, 20255.0Great experience and service
- CNCarole NatkoNov 21, 20255.0Excellent service and patient assistance. Very kind person arranged the new phone delivered to my home via the store help. I am very happy with their service.
Frequently Asked Questions About Verizon
What products and brands are available at the Victra Verizon Authorized Retailer on 313 1st Ave?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories from popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What are the store hours for the Victra Verizon Authorized Retailer located at 313 1st Ave, New York?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, and on Saturday and Sunday from 10:00 AM to 6:00 PM.
Does the Victra store at 313 1st Ave offer in-store pickup for online orders?
Yes, in-store pickup is available at this Victra Verizon Authorized Retailer location.
What payment options are accepted at the Victra Verizon Authorized Retailer in New York?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Victra Verizon Authorized Retailer provide device protection and upgrades?
Yes, they offer services including new lines, upgrades, new devices, accessories, and Fios Home Internet, along with device protection options.
Is there free Wi-Fi available at the Victra Verizon store on 1st Ave?
Yes, the store provides free Wi-Fi for customers.
Which nearby places can help me find the Victra Verizon Authorized Retailer on 313 1st Ave?
Nearby points of interest include the Subway sandwich shop, Taco Bell restaurant, James Baldwin High School, and the 19th Street train station, all of which can help you locate the store.
What dining options are available near the Victra Verizon store at 313 1st Ave?
You can find casual eateries nearby such as SUBWAY sandwich shop, Taco Bell Mexican fast food restaurant, and Adriatic Italian Restaurant for a variety of dining choices.
Are there any hardware or retail shops close to the Victra Verizon Authorized Retailer?
Yes, nearby retail and hardware stores include Brickman's 18th Street Ace, Brickman's Ace Hardware Stuy Town, Ace Hardware, and Fantasy Deli.
What services or amenities can I find near the Victra Verizon store on 1st Ave besides shopping?
Nearby you'll find services like UPS Access Point location for courier services, H&R Block for financial services, and laundry facilities such as Laundry Land 1st Ave and Wu Cleaners.
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Certified February 22, 2026Yext Knowledge Graph
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