Verizon

4.3
153 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is New York’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
302 W 37th St, New York, NY
10018, United States

Hours

Reviews

4.3
150 reviews
5 stars
123
4 stars
1
3 stars
1
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Shamar, Eli, and Jamile.

Billing Issues

Several reviews highlighted problems with billing discrepancies and unclear pricing, leading to customer frustration.

Store Experience

Customers reported mixed experiences with store operations, including early closures and long wait times, but also noted some locations had friendly and efficient service.

Product Availability

Some customers expressed disappointment over the lack of certain products, such as SIM data cards for tourists, and issues with internet service availability.
  • AF
    Annika Florio
    Dec 10, 2025
    5.0
    Shamar is the BEST! He was so patient and helpful. I ❤️ this Verizon. 10/10 recommend.
  • DV
    David Vacnich
    Dec 2, 2025
    1.0
    I came to this Verizon store to start a new plan after switching from T-Mobile. At first, everyone was very nice and they promised me a plan for a specific price. But when I received my first bill, the amount was almost double what they told me. Customers should be very careful, make sure everything is written clearly, and have them confirm the exact plan and price before signing anything.
  • GT
    Gaffney Tucker
    Nov 7, 2025
    5.0
    Shamar is the most amazing employee, I was very confused on how to do certain things and he walked me through everything amazingly. I am so happy with the way he helped me!
  • DT
    Dylan Tucker
    Oct 7, 2025
    1.0
    Customer service call center tells you to go to the store. The store says call customer service. But no one helps and service has frequent outages.
  • BN
    Barbora Najdkova
    Oct 1, 2025
    1.0
    I just walked in to get a new Internet because we are moving to a new address. The guy working there told me no Internet coverage in our future address, however, my friend is still living on that address and has Verizon like what are you talking about???? Waist of time!

Frequently Asked Questions About Verizon

Where is the Verizon store located at Eighth and 37th?

The Verizon store is located at 302 W 37th St, New York, NY 10018.

What are the store hours for Verizon at 302 W 37th St?

The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.