Verizon

4.3
151 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is New York’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
302 W 37th St, New York, NY
10018, United States

Hours

Reviews

4.3
148 reviews
5 stars
122
4 stars
1
3 stars
1
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and patience of staff members, particularly mentioning individuals like Shamar, Eli, and Jamile for their exceptional service.

Store Experience

Several reviews highlighted positive experiences in-store, with staff providing clear explanations and assistance during the purchasing process.

Service Issues

Customers frequently reported frustrations with customer service, particularly regarding service outages and difficulties in resolving issues through the call center.

Sales Practices

Some customers expressed dissatisfaction with sales tactics, feeling misled about promotions or being pressured into unnecessary purchases.

Location Concerns

A few reviews mentioned issues with store hours and accessibility, including early closures and long wait times.
  • GT
    Gaffney Tucker
    Nov 7, 2025
    5.0
    Shamar is the most amazing employee, I was very confused on how to do certain things and he walked me through everything amazingly. I am so happy with the way he helped me!
  • DT
    Dylan Tucker
    Oct 7, 2025
    1.0
    Customer service call center tells you to go to the store. The store says call customer service. But no one helps and service has frequent outages.
  • BN
    Barbora Najdkova
    Oct 1, 2025
    1.0
    I just walked in to get a new Internet because we are moving to a new address. The guy working there told me no Internet coverage in our future address, however, my friend is still living on that address and has Verizon like what are you talking about???? Waist of time!
  • SK
    Seung Kim
    Aug 28, 2025
    5.0
    Matt was great helping through much hassle! Great verizon place!!!
  • SW
    Sergio White
    Aug 26, 2025
    1.0
    "As an overseas tourist, I was disappointed to find out that Verizon no longer offers SIM data cards. I was looking forward to staying connected during my trip, but their change in policy left me scrambling for an alternative. I ended up going to a different provider, which wasn't ideal, but I needed to stay connected. It's a shame Verizon didn't cater to tourists like me who rely on these cards for navigation, communication, and staying in touch with loved ones. If you're a tourist planning a trip to the US, you might want to consider a different provider that still offers SIM data cards."

Frequently Asked Questions About Verizon

Where is the Verizon store located at Eighth and 37th?

The Verizon store is located at 302 W 37th St, New York, NY 10018.

What are the store hours for Verizon at 302 W 37th St?

The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.