Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in New York, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
210 reviews
5 stars
191
4 stars3
3 stars0
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially John, Zack, Eli, and Saad, received high praise for their helpfulness, friendliness, and professionalism.
Knowledgeable Staff
Customers noted that employees were knowledgeable about products and services, providing clear explanations and recommendations.
Efficient Service
Many reviews highlighted the quick and efficient service, with customers often in and out in a short time.
Positive Atmosphere
The store environment was described as welcoming and relaxing, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, there were isolated reports of poor service, particularly involving one manager, Saad, in a few instances.
- DSdebora stegichOct 5, 20255.0Saku was the nicest and most helpful man. I went to another Verizon location first and they were awful but he saved my day!
- OBOlivia BassSep 28, 20255.0Workers here are super helpful and friendly. Definitely go to this location!
- GOGuillermina OlmosSep 25, 20255.0Great experience at this store! The staff was attentive and helpful, and the manager, John, stood out for being professional, approachable, and genuinely focused on customer needs. Highly recommend!
- TKtal kaponSep 22, 20251.0לרוב אני לא נותן כוכב אחד אבל אחרי שרצו למכור לי מטען ניד לפלאפון במחיר צנוע של 183 דולר.....
- BBBrayanaSep 12, 20255.0They were so patient in helping me here , I came back twice
Frequently Asked Questions About Verizon
What types of products does Verizon at 1125 Lexington Ave offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.
What services are available at the Verizon store in New York, NY?
Services include new lines, upgrades, new devices, accessories, and Fios Home Internet, with options for in-store pickup.
What are the store hours for Verizon at 1125 Lexington Ave?
Monday to Friday from 9:00 AM to 7:00 PM, and Saturday and Sunday from 10:00 AM to 6:00 PM.
What payment methods are accepted at the Verizon store?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon provide any options for device pickup or delivery?
Yes, Verizon offers in-store pickup but does not provide delivery services.
What languages are supported at the Verizon store?
The store supports English and Spanish languages for customer service.
Can customers recycle electronics at the Verizon store?
Yes, the Verizon store offers electronics recycling services.
What nearby dining options can customers visit before or after shopping at Verizon?
Customers can enjoy meals at nearby restaurants like Pastrami Queen (kosher deli), Kairi Sushi, and Don Filippo (Italian pizza).
Are there any nearby services where customers can handle shipping or notary needs near Verizon?
Yes, customers can visit FedEx Office Print & Ship Center for shipping needs and a Notary public nearby for document notarization.
What nearby healthcare options are available close to the Verizon store?
Nearby healthcare providers include DR Cosmetic Inc (family practice) and Northwell Health Physician Partners Colon and Rectal Surgery at Lexington Avenue.