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Brand Certified

Verizon

4.4
(241 reviews)

Business Details

1430 2nd Ave, New York, NY
10021, United States
(212) 737-4700
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in New York, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1430 2nd Ave, New York, NY
10021, United States

Hours

Reviews

4.4
241 reviews
5 stars
198
4 stars
5
3 stars
5
2 stars
3
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Tulsi and Sam.

Sales Practices

Several reviews expressed concerns about unclear billing practices and aggressive sales tactics, with some customers feeling misled or overcharged.

Store Experience

The store environment received mixed reviews; while some found it clean and well-run, others reported issues with staff professionalism and service quality.

Technical Support

Customers appreciated the technical assistance provided by staff, especially in troubleshooting and setting up new devices.
  • BB
    Bırsen Bayazit
    Feb 19, 2026
    5.0
    We are grateful to Tulshi Doshi. She is the store manager at 1430 2nd Avenue Verizon I can say she is the best and Verizon is lucky to have her, she was very patient with our questions in a very calm and pleasant attitude, answered very clearly. Store was as crowded she managed everyone respectfully. We had a very pleasant experience. We highly recommend her services and also her assistant Vic was very helpful.
  • NB
    Nathan Burbank
    Jan 5, 2026
    1.0
    Sales people are very crafty and not clear on the impact of your bills - had a massive increase! Be careful.
  • KM
    Kerry McNeilly
    Nov 23, 2025
    5.0
    Sam was really great to work with- he handled my phone upgrade seamlessly. Thanks so much for your help! Highly recommend this location!
  • KW
    karen winterstahl
    Nov 23, 2025
    5.0
    If you’re in the market to get a new phone, which I don’t know why you wouldn’t be this is the place to come. They are so helpful so accommodating and they always work out a really good deal for you. It’s not if you’re gonna get a new phone it’s when.
  • DT
    Diane Tisdall
    Oct 12, 2025
    1.0
    Extremely unhelpful. Verizon sent me to pick up a modem here and they could not find my order. The attendant would not assist at all to locate my order.

Frequently Asked Questions About Verizon

What products does Victra, the Verizon Authorized Retailer, offer at their New York location?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours for the Victra Verizon store on 1430 2nd Ave, New York?

The store is open Monday to Friday from 9 AM to 7 PM, and on Saturdays and Sundays from 10 AM to 6 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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