Verizon

4.7
54 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 162 Dyckman St.

Details

  • Curbside pickupNot available

Location

Verizon
162 Dyckman St, New York, NY
10040, United States

Hours

Reviews

4.8
53 reviews
5 stars
50
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • JT
    Johenny Tavarez
    Oct 31, 2025
    1.0
    Bad ass customer service!!!
  • LC
    Lucky Church
    Oct 10, 2025
    5.0
    I really had a horrible experience today with Verizon corporate on Fordham Rd. They misled me to believe that I could exchange my remotes in person and sent me to the location on 162 Dyckman street to exchange my remotes. Unfortunately when I arrived this was far from the truth but, thankfully the manager Keidy at the Dyckman location was kind and explained the process and helped me order my remote by calling customer service and allowed me to stay in the store until I got what I needed from the wonderful customer service agent. I’m only upset because I had to walk two miles with a bad back and I informed the corporate store that my back was hurting so I didn’t want to walk so far if I didn’t need too. Thankfully Keidy was kind, informed and respectful. She kept me calm and let me know it would be ok. She listened and let me know she saw me, she heard me and respected my position and apologized for the miss communication. This is how it’s done when it comes to customer service. I honestly wanted to break down a wall but her kindness melted me and allowed me to breathe. Thank you Keidy for all you do! You are phenomenal.
  • GL
    Gawain de Leeuw
    Sep 20, 2025
    5.0
    They helped me identify the right upgrade and set me up on my IPhone. Made a solid suggestion, which I took, on the right case. Trustworthy and adept. I’ll be back when I need my next one.
  • NC
    N C
    Sep 10, 2025
    5.0
    Sunny is very professional and has an excellent customer servives. He help me to save a lot of money in my phone and home internet bill. Thank you Sunny!
  • AE
    Alfred Estrella
    Aug 9, 2025
    5.0
    Shout out to Miguel for saving my phone. Thanks again

Frequently Asked Questions About Verizon

What services does Verizon at 162 Dyckman St offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, bill payments, new lines, upgrades, device activation, and more.

What brands can I find at Verizon on Dyckman St?

You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and more.