Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2875 Broadway.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.8
164 reviews
5 stars
155
4 stars1
3 stars0
2 stars2
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Shraddha, Shrey, and Sourav for their exceptional service.
Sales Practices
Several reviews highlighted concerns about misleading sales tactics, hidden fees, and issues with billing, indicating a need for improved transparency in transactions.
Overall Experience
While many customers reported positive experiences and recommended the store, there were also significant complaints about deceptive practices that negatively impacted customer trust.
- SSSupriyaDec 30, 20255.0Had a great experience at the Wireless Zone! Gagan, Shreyansh and Shraddha took the time to understand my needs and helped me find the perfect plan. They were incredibly patient answering all my questions and made sure I was completely satisfied before I left. Highly recommend if you’re looking for helpful, knowledgeable service!
- NWNathaniel WallsDec 19, 20251.0Worst Verizon I have ever been to, the the workers there know nothing but the next sale. I went to make a payment with the bill mailed to me with all my account information that none of the incompetent workers can find. I started my there in that specific store and the workers can not find my account with the bill in hand. Also they gave me false information stating $3 fees to make cash payments that they have always processed without said fee. Last time I go here.
- MCMichael CisnerosDec 7, 20255.0BEST CELL PHONE SERVICE EXPERIENCE EVER!! I walked in to get my iwatch cellular activated and left with a brand new Iphone 17 pro for 8.95 a month. G and Mia really took such amazing care of myself, and my husband. He got a new phone too. Thank you G and Mia, you both Rock!
- DZdominique zappiaNov 30, 20255.0Shraddha was absolutely incredible. By far the best experience I have ever had at Verizon and we have been customers of Verizon for 10+ years. She was patient, kind & extremely helpful throughout the entire process. I am beyond pleased with this experience because of her fantastic customer service. Thank you!!
- JFJill Harkavy FriedmanNov 29, 20255.0Super people providing excellent service.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 2875 Broadway offer?
Verizon at 2875 Broadway offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, wireless service plans including 5G, and award-winning customer service.
What are the store hours for Verizon at 2875 Broadway?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 2875 Broadway provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for online orders at this location.
Which major wireless and device brands are available at Verizon on Broadway?
Major brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and others.
Can I get new lines or upgrade my device at the Verizon Broadway store?
Yes, the store offers services such as new lines, upgrades, device activation, financing, and bill payments.
What kind of customer service specialties does the Wireless Zone Verizon store provide?
They specialize in Verizon Wireless services, excellent customer service, and wet phone recovery, providing expert service on Verizon products.
Are there nearby transit or landmarks that can help me find Verizon at 2875 Broadway?
Nearby notable places include Warby Parker eyewear shop, The Heights Bar & Grill, and Bank Street Bookstore, which can serve as landmarks to locate the store easily.
Can I visit Verizon at 2875 Broadway and then explore nearby dining options?
Yes, after visiting Verizon, you can enjoy nearby restaurants such as Shaking Crab for seafood, Junzi Kitchen for noodles, and Vareli for Mediterranean cuisine.
What educational institutions are close to Verizon at 2875 Broadway?
Close to Verizon are institutions like Community Impact at Columbia University, Bank Street College of Education, and Bank Street School for Children, which customers might be visiting.
How can I contact Verizon at 2875 Broadway and find their online presence?
You can call them at +1 646-368-1181, visit their website at https://shop.wirelesszone.com/ny/new-york/2875-broadway, or check their Facebook page Wireless Zone, Verizon Authorized Retailer.