Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2875 Broadway.
Many customers praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Shraddha, Shrey, and Sourav.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided honest advice and worked to find the best deals for customers.
Mixed Reviews
While many customers had excellent experiences, some reported issues with hidden fees and poor service, indicating a lack of consistency in customer experiences.
Store Environment
Customers appreciated the store's atmosphere and the professionalism of the staff, contributing to a generally positive shopping experience.
3C
31 慧瑜 Cindie
Feb 5, 2026
5.0
McKayla is very nice and patient in the 112th street and Broadway. She helped us for 5 hours and still had smiles on her face. I really appreciate all of the things that she had done for our family.
AB
Alicia A Bowling
Feb 2, 2026
5.0
This Verizon store, without a doubt, is the best one I have ever been to. EVERYONE in this store is gracious, welcoming, and knowledgeable. I am especially fond of Mia Bricker. No matter how big or small your question is, she jumps in with a solution and no judgment. She even goes as far as to write things down so you don't forget. She is super organized, which makes my busy life easier. Highly recommend this store.
PK
Prineet Kaur
Jan 24, 2026
5.0
Had a great experience at this mobility store. Gagan was extremely helpful and gave honest, genuine advice instead of trying to upsell. Highly recommend this store!
GK
Gursimran Kaur
Jan 24, 2026
5.0
Came here for a phone cover. They had a great collection and the customer service was seamless! Would recommend if you’re looking for any phone accessories
MA
Mark Aleynick
Jan 18, 2026
5.0
Trying to transfer a line from my parents account to my own account was a major hassle, but Millennium saved the day! He worked with me over multiple days to get it done, and made sure to maximize the discounts on my bill to make up for the days of failed account transfers. Honestly if it wasn’t for Millennium I’m not sure we couldn’t have gotten the transfer done - 10/10 agent give this man a raise.
What types of products and services does Verizon at 2875 Broadway offer?
Verizon at 2875 Broadway offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, wireless service plans including 5G, and award-winning customer service.
What are the store hours for Verizon at 2875 Broadway?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at 2875 Broadway provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup service for online orders at this location.
Which major wireless and device brands are available at Verizon on Broadway?
Major brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and others.
Can I get new lines or upgrade my device at the Verizon Broadway store?
Yes, the store offers services such as new lines, upgrades, device activation, financing, and bill payments.
What kind of customer service specialties does the Wireless Zone Verizon store provide?
They specialize in Verizon Wireless services, excellent customer service, and wet phone recovery, providing expert service on Verizon products.
Are there nearby transit or landmarks that can help me find Verizon at 2875 Broadway?
Nearby notable places include Warby Parker eyewear shop, The Heights Bar & Grill, and Bank Street Bookstore, which can serve as landmarks to locate the store easily.
Can I visit Verizon at 2875 Broadway and then explore nearby dining options?
Yes, after visiting Verizon, you can enjoy nearby restaurants such as Shaking Crab for seafood, Junzi Kitchen for noodles, and Vareli for Mediterranean cuisine.
What educational institutions are close to Verizon at 2875 Broadway?
Close to Verizon are institutions like Community Impact at Columbia University, Bank Street College of Education, and Bank Street School for Children, which customers might be visiting.
How can I contact Verizon at 2875 Broadway and find their online presence?
You can call them at +1 646-368-1181, visit their website at https://shop.wirelesszone.com/ny/new-york/2875-broadway, or check their Facebook page Wireless Zone, Verizon Authorized Retailer.
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