Verizon

4.8
161 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 750 8th Ave.

Details

  • Curbside pickupNot available

Location

Verizon
750 8th Ave, New York, NY
10036, United States

Hours

Reviews

4.8
160 reviews
5 stars
152
4 stars
1
3 stars
0
2 stars
0
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like McKayla, Millennium, and Josué for their exceptional service.

Mixed Experiences

While some customers had positive experiences, others reported issues with billing and service misunderstandings, leading to frustration and dissatisfaction.

Efficiency

Several reviews highlighted the quick and efficient service provided at this location, with many customers noting that their issues were resolved much faster in-store compared to online or phone support.

Professionalism

Customers appreciated the professionalism of the staff, particularly in handling complex issues and providing clear explanations.
  • SS
    Sarah Rose Siskind
    Dec 23, 2025
    5.0
    Visit this Verizon (not the one on 42nd!!) they’re great here. McKayla is a total delight! Fast, knowledgeable, kind and helpful!
  • MS
    marshall stevenson
    Nov 28, 2025
    1.0
    What a nightmare using this store. After being assured I wouldn’t have to pay more for a change in service, yes, I have to pay $23.05 per month extra. I was told it was a misunderstanding. But I asked over and over and over and over for assurance. If you’re thinking of going to this store Avoid avoid avoid. Avoid avoid avoid. In fact avoid Verizon all together but ESPECIALLY this store UPDATE I EMAILED THEM AS THEY SUGGESTED BELOW AND THEY DIDN’T RETURN IT.
  • CR
    Christine Rupert
    Nov 20, 2025
    5.0
    They were very patient & helpful transferring from an Android to an iPhone.
  • TD
    troy daniels
    Nov 12, 2025
    5.0
    5 stars. Ronnie was awesome, super helpful, patient, and clear. He answered all my questions and made the whole process easy. Ask for Ronnie!
  • CB
    Caroleena Bingham
    Nov 12, 2025
    5.0
    Josué provided exceptional service for a very complicated and long process to fixing an issue for my phone and Fios. Highly recommend working with Josué and this location.

Frequently Asked Questions About Verizon

What wireless services and products does Verizon at 750 8th Ave offer?

Verizon offers smartphones, tablets, Verizon home internet including 5G service, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon at 750 8th Ave?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.