Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 892 2nd Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
432 reviews
5 stars
418
4 stars3
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, polite, and eager to help, with specific mentions of employees like Reshma and Barbara.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, resolving issues in a timely manner.
Professionalism
The staff was frequently described as professional and patient, with several customers noting their attention to detail.
Store Environment
The store was noted for its clean and welcoming atmosphere, contributing to a positive shopping experience.
Problem Resolution
Customers appreciated the staff's ability to resolve complex issues, often going above and beyond to ensure satisfaction.
- JSJudith SalavetzOct 23, 20255.0Amazing, incredible The very best Verizon customer service I have ever had. Everyone in this shop is knowledgeable, polite, eager to help in a kind respectful manner. Barbara, you are the very best. You solved my activation problem in exactly 42 seconds where the nightmare Verizon store on 6 th Avenue and 57 street could not go it in 2 days in addition to being rude, condescending and pretty much having no idea what they are doing!!! Thank you Barbara You are not a 5 star but a 10 review This is the only Verizon store anyone should ever go to❤️❤️❤️❤️❤️❤️
- MGMark GrenaderOct 23, 20255.0Super efficient and helpful experience
- TCTrevor CarterSep 30, 20255.0Thanks Barbara and Reshma
- ADAachen (D)Sep 27, 20255.0Mr.Arbaaz was amazing! He was very professional, patient, and detail-oriented. He helped me set up my phone plan when others couldn’t, and made the whole process smooth. Highly recommend his service!
- RJRaed JaberSep 22, 20255.0I had a problem migrating my number from my iPhone 16 to the 17 and gave them a call , the lady on the phone was very helpful and kind , she was patient and guided me how to resolve the issue , I recommend coming to this store if you come across any issues , her name was Reshma , thank you again :)
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in New York offer?
Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.
Where is the Verizon Wireless Zone store located in New York?
The store is located at 892 2nd Ave, New York, NY 10017.
What are the store hours for the Verizon Wireless Zone at 892 2nd Ave?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 11:00 AM to 8:00 PM, and closed on Sundays.
Can I pick up my online orders in-store at Verizon Wireless Zone?
Yes, in-store pickup is available at this location.
How can I schedule an appointment or check for current deals at Verizon Wireless Zone?
You can schedule appointments at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
What brands of devices and accessories are available at Verizon Wireless Zone?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
Does Verizon Wireless Zone provide services like bill payments and device financing?
Yes, the store offers bill payments, new lines, upgrades, device activation, device financing, and more.
Which parking option is available near Verizon Wireless Zone at 892 2nd Ave?
Quik Park East Forty Eight Street parking is nearby for customer convenience.
Are there dining options near the Verizon Wireless Zone store where I can eat before or after my visit?
Yes, nearby restaurants include Angeletto, Chazz Palminteri Ristorante Italiano, Nino's Bellissima Pizza, Mama Pho, and Dunkin'.
Are there any beauty or spa services close to the Verizon store in New York?
Yes, nearby beauty and spa options include QQ Nails & Spa, Euphoria Nails, Euphoria Nail And Spa, and Dramatics NYC hair salon.