Verizon

4.9
446 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 892 2nd Ave.

Details

  • Curbside pickupNot available

Location

Verizon
892 2nd Ave, New York, NY
10017, United States

Hours

Reviews

4.9
435 reviews
5 stars
421
4 stars
3
3 stars
0
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many highlighting individual employees like Reshma and Arbaaz for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with several customers mentioning how problems were resolved swiftly and effectively.

Store Environment

The store was described as clean, well-organized, and welcoming, contributing to a positive shopping experience.

Product Issues

There was a concerning report about counterfeit goods being sold, which could impact customer trust.
  • NM
    Noel Mignott
    Dec 26, 2025
    5.0
    Arbaaz... thank you for your exceptional service. You are a credit to Verizon.
  • JS
    Judith Salavetz
    Oct 23, 2025
    5.0
    Amazing, incredible The very best Verizon customer service I have ever had. Everyone in this shop is knowledgeable, polite, eager to help in a kind respectful manner. Barbara, you are the very best. You solved my activation problem in exactly 42 seconds where the nightmare Verizon store on 6 th Avenue and 57 street could not go it in 2 days in addition to being rude, condescending and pretty much having no idea what they are doing!!! Thank you Barbara You are not a 5 star but a 10 review This is the only Verizon store anyone should ever go to❤️❤️❤️❤️❤️❤️
  • MG
    Mark Grenader
    Oct 23, 2025
    5.0
    Super efficient and helpful experience
  • TC
    Trevor Carter
    Sep 30, 2025
    5.0
    Thanks Barbara and Reshma
  • AD
    Aachen (D)
    Sep 27, 2025
    5.0
    Mr.Arbaaz was amazing! He was very professional, patient, and detail-oriented. He helped me set up my phone plan when others couldn’t, and made the whole process smooth. Highly recommend his service!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in New York offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service for both consumers and businesses.

Where is the Verizon Wireless Zone store located in New York?

The store is located at 892 2nd Ave, New York, NY 10017.