Verizon

4.9
261 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 395 3rd Ave.

Details

  • Curbside pickupNot available

Location

Verizon
395 3rd Ave, New York, NY
10016, United States

Hours

Reviews

4.9
258 reviews
5 stars
247
4 stars
3
3 stars
0
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being helpful, patient, and knowledgeable, with many customers highlighting specific employees like Elizabeth, Mickey, and Amulya for their exceptional service.

Efficiency

Customers frequently mention quick and seamless service, with many noting that their issues were resolved promptly and effectively.

Professionalism

Reviews reflect a high level of professionalism among the staff, with many customers appreciating the courteous and respectful treatment they received.

Problem Resolution

The store is recognized for its ability to handle complex issues and provide effective solutions, often going above and beyond to assist customers.
  • FG
    Franchesca Galvez
    Jan 1, 2026
    5.0
    Excellent customer service at Verizon! The staff was very patient, knowledgeable, and took the time to explain everything clearly. They helped me choose the best plan for my needs and made the whole process smooth and stress-free. I really appreciate their professionalism and honesty. Highly recommend this Verizon location
  • JH
    James Hanley-Somers
    Dec 19, 2025
    5.0
    Really great service they were all efficient and kind and followed up.
  • SS
    Stephen Slovenski
    Dec 10, 2025
    5.0
    Very good service.
  • CW
    Colby Wagner
    Nov 16, 2025
    5.0
    Amazing service, saved me hundreds of dollars! Highly recommend this location.
  • MM
    Marilyn Marilyn
    Oct 29, 2025
    5.0
    Calm, professional, patient solutions to all your phone problems!

Frequently Asked Questions About Verizon

What products and services does Verizon at 395 3rd Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G service for consumers and businesses.

What are Verizon's store hours at 395 3rd Ave?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.