Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 395 3rd Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
256 reviews
5 stars
244
4 stars3
3 stars0
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for being helpful, patient, and knowledgeable, with many customers highlighting individual employees like Elizabeth, Mickey, and Amulya for their exceptional service.
Efficiency
Customers reported quick and seamless experiences when upgrading or setting up new devices, often noting that the process was handled in a timely manner.
Knowledgeable Staff
Many reviews emphasized the staff's expertise in explaining plans, promotions, and technical issues, contributing to a positive customer experience.
Friendly Atmosphere
The store was described as welcoming and friendly, with staff making customers feel comfortable and valued during their visits.
Problem Resolution
Several customers mentioned that the staff effectively resolved issues that had been problematic with other locations or online support, showcasing their commitment to customer satisfaction.
- CWColby WagnerNov 16, 20255.0Amazing service, saved me hundreds of dollars! Highly recommend this location.
- MMMarilyn MarilynOct 29, 20255.0Calm, professional, patient solutions to all your phone problems!
- DAdiamond albertOct 24, 20255.0The staff at the Verizon store were extremely helpful and patient adding and upgrading my Fios package and getting me a lower price
- NINoorul IslamSep 29, 20255.0Really helpful and great service at the store.
- RFRoss FormanSep 25, 20255.0Mickey was great! We had been on the phone with several other customer service reps for hours but nobody was able to help us until we went to Mickey. He really saved the day! He was so kind and knowledgeable. We would 100% recommend this location for any technical support.
Frequently Asked Questions About Verizon
What products and services does Verizon at 395 3rd Ave offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G service for consumers and businesses.
What are Verizon's store hours at 395 3rd Ave?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 11:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer pickup or delivery services?
Yes, Verizon offers in-store pickup and curbside pickup services.
Which wireless brands can I find at Verizon's 395 3rd Ave store?
You can find Verizon, Apple, Samsung, Google, Motorola, LG, and many accessories brands like Otterbox, JBL, and Mophie.
How can I schedule an appointment or check for deals at Verizon?
You can schedule appointments at https://wirelesszone.com/appointments/ and view today's best deals at http://wirelesszone.com/offers/.
What types of plans and services does Verizon offer at this location?
Verizon provides bill payments, new lines, upgrades, device activation, prepaid plans, Verizon Unlimited, device financing, and home internet such as Fios.
How can I contact Verizon at 395 3rd Ave?
You can call them at +1 212-481-6088 or email Wirelesstechnyc@gmail.com.
Are there public transit or nearby stores to help me find Verizon at 395 3rd Ave?
Nearby mobile phone stores like T-Mobile and TCC (Verizon Authorized Retailer) are close by, which can help you locate the area. Also, nearby convenience stores like 7-Eleven provide easy landmarks when visiting.
What nearby dining options are available around Verizon at 395 3rd Ave?
You can enjoy dining options such as Blue Mountain (Sushi, Bar & Lounge), Axath’s Cafe & Mexican Grill, Vatan Indian Restaurant, Eli’s Table Restaurant, and Jaiya.
Are there any nearby beauty or wellness salons close to Verizon?
Yes, nearby options include Shear Bliss NYC Salon, Glosslab, Uni K Wax, and Relax Nails Inc for hair, beauty, and nail services.