Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New York, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 395 3rd Ave.
The staff is consistently praised for being helpful, patient, and knowledgeable, providing excellent customer service experiences.
Professionalism
Many reviews highlight the professionalism and courtesy of the staff, with specific mentions of employees going above and beyond to assist customers.
Efficiency
Customers frequently mention the quick and seamless service they received, particularly in setting up new phones and resolving issues.
Positive Atmosphere
The store is described as welcoming and friendly, contributing to a positive shopping experience for customers.
Mixed Experiences
While most feedback is positive, there are a few negative reviews regarding unhelpful service, indicating inconsistency in customer experiences.
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Kevin
Feb 19, 2026
5.0
Amulya was extremely helpful!
MG
Melody G
Jan 1, 2026
5.0
Excellent customer service at Verizon! The staff was very patient, knowledgeable, and took the time to explain everything clearly. They helped me choose the best plan for my needs and made the whole process smooth and stress-free. I really appreciate their professionalism and honesty. Highly recommend this Verizon location
JH
James Hanley-Somers
Dec 19, 2025
5.0
Really great service they were all efficient and kind and followed up.
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Stephen Slovenski
Dec 10, 2025
5.0
Very good service.
CW
Colby Wagner
Nov 16, 2025
5.0
Amazing service, saved me hundreds of dollars! Highly recommend this location.