Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our New York, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
1,055 reviews
5 stars
1,007
4 stars
22
3 stars3
2 stars4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting individuals like Ronny, Syed, and Mohamed.
Efficiency
Many reviews noted the quick and efficient service provided during phone upgrades and account transitions, making the process seamless for customers.
Knowledgeable Staff
Several customers appreciated the staff's extensive knowledge about plans and services, which helped them make informed decisions.
Positive Experiences
Numerous reviews reflected overall positive experiences at the store, with many customers expressing gratitude for the assistance they received.
Attention to Detail
Customers highlighted the staff's attention to detail, ensuring that all questions were answered and that they received the best deals available.
- JJjustin dello joio6 days ago5.0Very helpful and knowledgeable. My Verizon rep was fantastic- friendly informed and really wanted to steer me towards the best possible options for me.
- AKAvni KleinNov 17, 20255.0Polite, provided information about plans without aggressive upsells. I was concerned about the Verizon retail stores versus the Verizon corporate stores, but these folks were straight up.
- JNJenny NgNov 9, 20255.0Representative was really helpful and was able to set up my device with no problem. I went. Back to take care of another problem and the same representative took care of me. Professional and efficient
- WMWilliam MarxNov 4, 20255.0Syed was patient and extremely knowledgeable. He took his time and explained everything to me. Highly recommended location and customer service agent.
- PTPatti ThompsonOct 23, 20255.0Ronny is extremely knowledgeable, professional and kind! Ronny explained each step of changing my phone service from Spectrum to Verizon, and he made sure that I got all the discounts that I’m eligible for! I am very grateful to Ronny for his patience and overall exceptional Customer Service!!!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 1732 2nd Ave, New York?
The Verizon store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What services does this Verizon Authorized Retailer offer?
Services include in-store pickup, Fios Home Internet, smartphone sales, iPhone, iPad, tablets, Apple Watch, unlimited wireless plans, monthly discounts, and service repair.
Does this Verizon store provide in-store pickup and curbside pickup?
Yes, the store offers both in-store pickup and curbside pickup options.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customer convenience.
What payment methods are accepted at this Verizon location?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa. Additionally, debit cards and mobile NFC payments are accepted.
Do I need an appointment to visit the Verizon store?
No, appointments are not required; you can visit the store anytime during operating hours.
Is there a way to contact the Verizon store by phone or email?
Yes, you can call +1 646-542-1200 or email stores@yourwirelessinc.com for inquiries.
What nearby places can I visit for dining before or after shopping at Verizon?
Nearby dining options include Papa John's Pizza, Pasta Vino (Italian restaurant), Setlight's Seafood Grill & Oysters, Giorgio's Wine Bar, Tacos & Tequila (Mexican restaurant), Vegan Grill Diner, 1742 Pizza, Noche de Margaritas, Mole Restaurant, Taco Taco, Mughlai Indian Cuisine, and Móle Mexican Bar & Grill.
Are there any nearby beauty or grooming services close to Verizon at 1732 2nd Ave?
Yes, Great Style Barber Shop, Be Yours Spa, Artisan Barber, and Fabio's Hair & Color Studio are nearby for hair and beauty services.
What nearby points of interest could customers explore while visiting the Verizon store?
Customers can visit local attractions like Housing Works Thrift Shop for shopping, Rational Music Studios for arts, and several wine bars including 1742 Wine Bar and il Vino Wine Bar for leisure.