Verizon

4.9
1059 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our New York, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1732 2nd Ave, New York, NY
10128, United States

Hours

Reviews

4.9
1,055 reviews
5 stars
1,007
4 stars
22
3 stars
3
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting individuals like Ronny, Syed, and Mohamed.

Efficiency

Many reviews noted the quick and efficient service provided during phone upgrades and account transitions, making the process seamless for customers.

Knowledgeable Staff

Several customers appreciated the staff's extensive knowledge about plans and services, which helped them make informed decisions.

Positive Experiences

Numerous reviews reflected overall positive experiences at the store, with many customers expressing gratitude for the assistance they received.

Attention to Detail

Customers highlighted the staff's attention to detail, ensuring that all questions were answered and that they received the best deals available.
  • JJ
    justin dello joio
    6 days ago
    5.0
    Very helpful and knowledgeable. My Verizon rep was fantastic- friendly informed and really wanted to steer me towards the best possible options for me.
  • AK
    Avni Klein
    Nov 17, 2025
    5.0
    Polite, provided information about plans without aggressive upsells. I was concerned about the Verizon retail stores versus the Verizon corporate stores, but these folks were straight up.
  • JN
    Jenny Ng
    Nov 9, 2025
    5.0
    Representative was really helpful and was able to set up my device with no problem. I went. Back to take care of another problem and the same representative took care of me. Professional and efficient
  • WM
    William Marx
    Nov 4, 2025
    5.0
    Syed was patient and extremely knowledgeable. He took his time and explained everything to me. Highly recommended location and customer service agent.
  • PT
    Patti Thompson
    Oct 23, 2025
    5.0
    Ronny is extremely knowledgeable, professional and kind! Ronny explained each step of changing my phone service from Spectrum to Verizon, and he made sure that I got all the discounts that I’m eligible for! I am very grateful to Ronny for his patience and overall exceptional Customer Service!!!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store at 1732 2nd Ave, New York?

The Verizon store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

What services does this Verizon Authorized Retailer offer?

Services include in-store pickup, Fios Home Internet, smartphone sales, iPhone, iPad, tablets, Apple Watch, unlimited wireless plans, monthly discounts, and service repair.