Verizon

4.7
657 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our New York, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
150 Delancey St, New York, NY
10002, United States

Hours

Reviews

4.8
649 reviews
5 stars
588
4 stars
17
3 stars
14
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and patient, particularly highlighting John, Saskia, and Edwin for their exceptional service.

Efficiency

Many reviews noted quick service and efficient problem resolution, with several customers expressing satisfaction with the speed of their transactions.

Knowledgeable Staff

Customers appreciated the staff's expertise and ability to explain technical details clearly, making the purchasing and setup processes easier.

Positive Experiences

Numerous customers reported having great experiences at this location, often mentioning that they would return due to the positive interactions.

Professionalism

Staff members were frequently described as professional and courteous, contributing to a welcoming atmosphere in the store.
  • LM
    luke mathews
    Nov 15, 2025
    5.0
    Alexis was very helpful and welcoming!
  • DH
    Damon Hardjowirogo
    Nov 11, 2025
    5.0
    Very helpful and kind staff. Shouts out Adam
  • JK
    Janine Kemp
    Nov 7, 2025
    5.0
    Wow! I came to Verizon after work to get internet added to my plan and it was a breeze. Alexis helped me with the internet and gave the best service ever! With her warm greeting and outstanding service, I WILL be coming back again to be serviced by her! I’m forever locked in to this verizon store because of her. Thank you Alexis and god bless you. I am 1000% appreciative of her. Keep up the great work!! 10/10 stars!!!!
  • CL
    Caroline Lim
    Oct 28, 2025
    5.0
    Shoutout to John, the manager at Verizon, for his outstanding customer service. When I came in with a broken phone, he took the time to clearly explain every option available for obtaining a replacement. John’s professionalism and patience truly stood out. He went above and beyond to make sure I didn’t have to wait any longer than necessary to receive my new Galaxy Z Flip 7. His calm, personable manner made a frustrating situation much easier to handle, and I left feeling completely supported and confident in the resolution. It’s rare to encounter someone who combines professionalism, kindness, and genuine care for customers the way John does. Verizon is fortunate to have him on their team! TYSM!!
  • ZL
    Zoraida Lasanta
    Oct 22, 2025
    5.0
    John was absolutely very helpful and very polite I recommend this store

Frequently Asked Questions About Verizon

What are the store hours for Verizon at 150 Delancey St, New York?

The Verizon store at 150 Delancey St is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.

Does Verizon at this location offer in-store pickup?

Yes, Verizon offers in-store pickup services at the 150 Delancey St location.