Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is New York’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
124 reviews
5 stars
104
4 stars1
3 stars
2
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported excellent service from specific employees like Julio, Peter, and Ryan, highlighting their professionalism and helpfulness.
Negative Experiences
Several reviews mentioned poor customer service, including rude staff, long wait times, and issues with billing and account management.
Product Knowledge
Customers appreciated the staff's technical expertise and ability to explain products and services clearly, making the purchasing process smoother.
Mixed Reviews
While some customers had outstanding experiences, others faced significant issues, indicating inconsistency in service quality across visits.
Store Environment
Some reviews noted the store's busy atmosphere and occasional confusion regarding store hours, impacting customer satisfaction.
- JHJohnathan HadarOct 30, 20251.0They sold me a damaged screen protector and wouldn’t replace it. Shitty costumer service
- SHSaul HedayaAug 22, 20251.0Guy told me I had to pay $60 to transfer my phone number from one of my phones to another (and he didn’t even get job done). Went to NJ Verizon they said they never charge for something like this. ✌🏻
- BSBobby SteinbachJul 26, 20251.0Verizon prides itself on delivering horrible customer service and zero regard for its customers, which this location takes to heart. Rude managers, long waits, and incorrect/confusing instructions abound in this UES establishment. In other words, a faithful embodiment of the Verizon core values are alive and well at the 64th street location. Seriously Verizon, do better.
- XLXinhua LuoJul 22, 20251.0Verizon is the worst of the worst. They are so greedy for your private info and their customer service is honestly the worst in the entire industry. My experience taught me that I will always always choose its competitor. To Verizon: You don't need any sales or special deals to lure us, your poor full of bug website and your customer service is working just fine to turn your customers away.
- NGNona GetzSep 2, 20235.0Excellent knowledge, and very courteous and essy to talk with. Real assets to Verizon!!
Frequently Asked Questions About Verizon
What services can I get at the Verizon store located at 1218 2nd Ave, New York?
At the Verizon store on 1218 2nd Ave, you can upgrade smartphones like iPhone, Samsung Galaxy, Google Pixel, or Motorola, shop wireless accessories, choose exclusive Verizon plans and services, and get help with your Verizon account.
What are the operating hours for the Cellular Sales Verizon store at 1218 2nd Ave?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Can I pick up my Verizon device order in-store at this location?
Yes, the Verizon store offers in-store pickup for your orders.
Which wireless brands are available at this Verizon store?
This location carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless products.
Does the Verizon store at 1218 2nd Ave require appointments for visits?
No, appointments are not required; you can simply stop by or call to make an appointment if you prefer.
What payment methods does the Verizon store accept?
They accept American Express, Discover, Mastercard, and Visa credit cards for payments.
What exclusive Verizon promotions or deals are available at Cellular Sales 2nd And 64th St location?
You can find ongoing deals on Verizon phones and plans; visit their deals page at https://deals.cellularsales.com/ for current offers.
Are there any fitness centers nearby that I can visit before or after my Verizon store trip?
Yes, Barry's East 64th and Barry's Bootcamp gyms are nearby if you want to squeeze in a workout before or after shopping at Verizon.
Can I find dining options near the Verizon store at 1218 2nd Ave?
Several restaurants such as Primola Restaurant, China Fun, Chicken Gourmet, and New York Palace are close by, offering a variety of dining experiences around your visit to Verizon.
What other services or shops are located near the Verizon store for additional errands?
Nearby you can find H&R Block for financial services, hair salons like Drybar - Lenox Hill and Yuksel Sahin Hair Salon, and Housing Works Thrift Shops for shopping.