Business Details
125 W 42nd St, New York, NY
10036, United States
Certified by Verizon • Feb 22, 2026
(212) 382-3746
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-york/new-york/bryant-park-338617
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at New York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
457 reviews
5 stars
226
4 stars
35
3 stars
32
2 stars
27
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Staff Knowledge
Several reviews highlighted a lack of training and knowledge among staff, leading to misinformation and unresolved issues for customers.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulties in resolving discrepancies.
Store Experience
The in-store experience varied significantly, with some customers appreciating the service while others encountered long wait times and unacknowledged requests.
- SRSaul Rolon4 days ago5.0The manager James was absolutely amazing! Thank you for all of your assistance
- VPvivien pornasdoro4 days ago5.0I would like to thank James for the fast and seamless service. He is highly reliable, efficient, and made the entire process smooth and stress-free.
- ARAbe RubinsteinFeb 17, 20261.0Before opening a account, it’s important to make your research if this is the company you would like to deal with , meaning they change the deal after the store , you can’t talk to a customer service representative without spending 1.5 hours , a lot of them are out in Asia t you can’t understand them above all “ Verizon hits millions with unpopular ‘lock’ policy change – customers now face 35-day delay“ on the news
- COChristy OberndorfFeb 12, 20265.0The manager Rachel deserves a raise. Literally went above and beyond. Was so kind and patient with me (I don’t know anything about tech and phones) but she walked me through every step and answered every question!
- GLGalit LougassyFeb 11, 20265.0I had an amazing experience at the Verizon store. The manager, James, was very patient, professional, kind, and extremely helpful. He assisted me with activating and transferring data to the two phones I purchased, making the whole process easy and stress-free. The rest of the team was also great, friendly and supportive throughout. Excellent customer service all around!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in New York at 125 W 42nd St?
The Verizon store in New York at 125 W 42nd St is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones can I find at the Verizon New York store?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon New York store.
What are the pickup and delivery options available at Verizon New York?
Verizon New York offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Does Verizon New York offer online appointment scheduling?
Yes, you can schedule an in-store appointment online for your convenience at Verizon New York.
What types of products and services does Verizon New York offer?
Verizon New York offers the latest mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and various mobile and internet plans including Fios and wireless internet plans.
What payment methods are accepted at Verizon New York?
Verizon New York accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Are there any nearby public transit options to help me get to the Verizon New York store?
Yes, the 42nd St. Connection MTA walkway connects the Times Square shuttle track and Bryant Park B/D/F/M subway platforms, making it convenient to reach Verizon New York store.
What nearby dining options are available around Verizon New York?
Nearby dining options include Aureole New York for catering and restaurant services, The Patio cocktail bar and restaurant, Serendipity 3 for desserts, Burger & Lobster for seafood and burgers, and Charlie Palmer at The Knick for American cuisine and coffee.
Are there any nearby entertainment venues near Verizon New York?
Yes, nearby entertainment venues include Anita's Way theatre and concert venue, Kit Kat Club dance club and pub, The Broadway Team theatre, and Henry Miller Theatre.
Can I visit other Verizon locations close to the New York store at 125 W 42nd St?
Yes, Verizon Business Services and another Verizon electronics and mobile phone store are located nearby, providing additional options for mobile and business services.
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Certified February 22, 2026Yext Knowledge Graph
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