Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at New York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
321 reviews
5 stars
143
4 stars
33
3 stars
29
2 stars
20
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some representatives received praise for their helpfulness and professionalism, others were described as rude and unhelpful.
Billing Issues
Numerous customers reported problems with billing, including unexpected charges and difficulties resolving billing disputes.
Store Experience
Experiences in-store varied widely, with some customers appreciating the assistance they received, while others encountered long wait times and unresponsive staff.
Technical Problems
Many customers expressed frustration with Verizon's website and mobile app, citing frequent malfunctions and poor user experience.
- MTMoe Tayza5 days ago5.0I met with an amazing team. Kayla, a representative at this verizon store helped me out with the complicated whole process from the beginning to the end. Super patient, good at her job and the senior manager Rachel and ASM Hugh, amazing, very kind and patient employees. Glad I came here.
- SSSK6 days ago5.0Thankfully they offer pick up here instead of having your small items shipped to your home or office.
- ARAlex RitterDec 17, 20255.0Kayla , Kay and Hugh were exceptionally nice and straightforward and got my fiance exactly what she needed. Kayla even stayed late to help us out, which was not at all expected but very much appreciated. I hope they all have good Christmases, 5⭐
- ATAbdulahat TahinciogluNov 28, 20255.0Ahmad Suwari was very helpful,top notch customer satisfaction. He did his best to assist me, help me and switch to Verizon. Great location, great service HIGHLY recommended
- MMmongjong59Nov 14, 20254.0Staff was helpful and friendly.
Frequently Asked Questions About Verizon
What are the Verizon store hours in New York at 125 W 42nd St?
The Verizon store in New York at 125 W 42nd St is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones can I find at the Verizon New York store?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon New York store.
What are the pickup and delivery options available at Verizon New York?
Verizon New York offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Does Verizon New York offer online appointment scheduling?
Yes, you can schedule an in-store appointment online for your convenience at Verizon New York.
What types of products and services does Verizon New York offer?
Verizon New York offers the latest mobile phones, 5G home internet, business cell phones, mobile hotspots, tablets, laptops, and various mobile and internet plans including Fios and wireless internet plans.
What payment methods are accepted at Verizon New York?
Verizon New York accepts debit cards, mobile NFC payments, checks, and does not require cash only payments.
Are there any nearby public transit options to help me get to the Verizon New York store?
Yes, the 42nd St. Connection MTA walkway connects the Times Square shuttle track and Bryant Park B/D/F/M subway platforms, making it convenient to reach Verizon New York store.
What nearby dining options are available around Verizon New York?
Nearby dining options include Aureole New York for catering and restaurant services, The Patio cocktail bar and restaurant, Serendipity 3 for desserts, Burger & Lobster for seafood and burgers, and Charlie Palmer at The Knick for American cuisine and coffee.
Are there any nearby entertainment venues near Verizon New York?
Yes, nearby entertainment venues include Anita's Way theatre and concert venue, Kit Kat Club dance club and pub, The Broadway Team theatre, and Henry Miller Theatre.
Can I visit other Verizon locations close to the New York store at 125 W 42nd St?
Yes, Verizon Business Services and another Verizon electronics and mobile phone store are located nearby, providing additional options for mobile and business services.