Verizon

Reviews

• RC

  Richard Chan

  1 day ago
  5.0
  Successfully upgraded three iPhones last week. Kudos to AJ and Hiba, who were knowledgeable and patient. I highly recommend!
• TJ

  Taylor Janney-Rovin

  3 days ago
  5.0
  Huge shoutout to the staff at this Verizon location - I came in very stressed after my phone randomly froze and they took such great care in helping me. Super appreciative of the level of support I received, even as they were closing. Thank you so much - highly recommend this store for any wireless needs!!
• BL

  bangsheng liu

  3 days ago
  5.0
  Agent Christie went above and beyond for my Verizon service. 5 Star
• JW

  J W

  Dec 1, 2025
  5.0
  Best cell phone store experience I've ever had. I went during Black Friday weekend and they were extremely helpful and attentive to all my questions. They were able to take my old carrier plan and beat my monthly bill within minutes. Staff was knowledgeable and friendly. Definitely recommend.
• RR

  Robert

  Nov 30, 2025
  5.0
  **5/5 Stars** I am thrilled to share my exceptional experience at the Verizon store located at 29 Bowery, New York. From the moment I walked in, I was impressed by the warm and welcoming atmosphere, but it was the outstanding customer service that truly left a lasting impression. I visited the store to upgrade my phone and was greeted by a knowledgeable and friendly representative, who took the time to understand my needs and preferences. The staff was patient, attentive, and transparent throughout the entire process, ensuring that I felt comfortable and informed every step of the way. What truly sets this store apart, however, is the honesty and integrity of the sales team. I was initially hesitant to purchase a new phone, but the representative took the time to explain the features and benefits, and even offered to let me test the phone before making a decision. When I asked about the price, they provided a detailed breakdown of the costs, including any promotions or discounts that were available. I was blown away by the level of honesty and transparency displayed by the staff. It's clear that they are committed to providing an exceptional customer experience, and it shows in every interaction. The store's manager, in particular, was exceptional, taking the time to ensure that I was satisfied with my purchase and offering to address any concerns I may have had. The store itself is modern and well-maintained, with a wide range of devices and accessories available for purchase. The staff is knowledgeable and enthusiastic, and the store's layout is easy to navigate. In conclusion, I highly recommend the Verizon store at 29 Bowery, New York. The exceptional customer service, honesty, and integrity of the sales team make it a standout destination for anyone looking for a seamless and stress-free shopping experience. I will definitely be returning to this store for all my future wireless needs. **Rating Breakdown:** * Customer Service: 5/5 * Product Knowledge: 5/5 * Store Condition: 5/5 * Honesty and Integrity: 5/5 * Overall Experience: 5/5

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