Brand Certified
Total Wireless
4.8(214 reviews)
Certified by Total Wireless • Feb 22, 2026
Business Details
1656 Broadway, New York, NY
10019, United States
Certified by Total Wireless • Feb 22, 2026
(646) 649-2819
Certified by Total Wireless • Feb 22, 2026
https://www.totalwireless.com/stores/ny/new-york/1656-broadway
Certified by Total Wireless • Feb 22, 2026
About
Certified by Total Wireless • Feb 22, 2026
Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in New York, NY. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
Details
- Requires appointmentNot available
Location
Certified by Total Wireless • Feb 22, 2026
Hours
Certified by Total Wireless • Feb 22, 2026
Reviews
4.8
214 reviews
5 stars
201
4 stars1
3 stars1
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Melissa and Luis.
Service Issues
Some customers reported problems with service, including unhelpful staff and billing discrepancies.
Product Knowledge
Several reviews mentioned a lack of product knowledge among employees, leading to confusion and dissatisfaction.
Overall Satisfaction
Despite some negative experiences, many customers expressed high satisfaction with their service and recommended the store.
Store Operations
A few customers noted issues with store hours and services offered, such as not being able to top up certain SIM cards.
- TDThierno Amadou DiaouneNov 22, 20255.0bonne prise en charge
- FFFadoul Khassim nouradine filsNov 5, 20255.0A very recommended company the costumer service is very helpful the stuff Melissa and Jairo they are a good team I have been with them for 2years ❤️❤️excellent company
- BBBabasbason BBOct 16, 20251.0It's so bad that the male employee doesn't help me at all. I changed my ESIM phone, but the network signal won't move. He said he couldn't help but contact the call center. My phone has no signal, how can I contact?
- NRNikki RobertSep 8, 20251.0I was told my plan was %50 but for the past months they keep charging me full $65 when it’s $35. I wouldn’t know about it until I subscribed for my online account and found my monthly bill was $35 and not $65. Reached out to client service they confirmed also! Where that money go, who is accountable for this.
- FKFatimazahrae KamalSep 1, 20255.0The girl there melissa she's so helpful and kind i really liked her service and her smile
Brand Certified Facts from Total Wireless
Total Wireless partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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