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The experience in this store is one of a kind thanks to Lois and Kim. Lois answered all my questions patiently and Kim showed me how to use the SupersonicR in the most efficient way. I loved the service, thank you for making me a happy customer 💛
HH
hnag__14
2 days ago
5.0
I came in this week 4 minutes before closing, I wanted to check out the Dyson hair set. And Luis was very kind and patient showing me what I needed and wanted to know. He gave me his card with the extension number to call whenever I was ready to order to call. 2 days later I did. He picked up and he help me to order it. Thank you Luis :) keep up the good work.
GG
Gabriella
Jan 1, 2026
1.0
It’s interesting because the store employees claim to boast years of experience, but they’ve only gained expertise in being rude and passive-aggressive to customers. Amy especially deserves to be fired. I have never felt so unwelcome in a store before—despite spending $600+ and vocalizing from the moment I entered that I did, in fact, intend to purchase something. Worst customer service I’ve ever experienced.
TK
Teona Khomeriki
Dec 24, 2025
5.0
We had the most memorable visit to Dyson Soho Store location with my Mom visiting from Dubai today. Sokhna was incredible and helped me to pair the dryer of my dreams with the airstrait of my dreams, both came in red color to die for. The color was not presented on the floor, but Sokhna went beyond and helped me to make the right decision color wise. Thank you soo much Sokhna I will come back for some training with my new devices♥️Happy Holidays♥️🛍️
MB
michael baratta
Dec 22, 2025
5.0
Arrived at the store with my daughter, was greeted immediately by Sidiah we explained we had a situation with my daughters hairdryer. She immediately troubleshot it got it working effectively as we were waiting. I was looking at a hairdryer for myself purchased one immediately, even though I didn’t intend to. , sidiah couldn’t have been more knowledgeable, helpful and kind a true professional great experience highly recommend this location , the store is designed really cool inside just an overall great experience
Dyson Store Soho offers expert, in-person help including product demonstrations, troubleshooting, and preventative maintenance checks for Dyson machines. They also sell Dyson products at this location.
Where is Dyson Store Soho located?
The store is located at 155 Mercer Street, New York, NY 10012, USA.
What are the operating hours of Dyson Store Soho?
Dyson Store Soho is open Monday to Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Which Dyson products can I buy at Dyson Store Soho?
You can purchase Dyson vacuums, hair dryers, fans, heaters, humidifiers, air purifiers, and lighting products at the store.
How can I contact Dyson Store Soho?
You can reach the store by phone at +1 646-802-0742.
What is the timezone for Dyson Store Soho?
Dyson Store Soho operates in the America/New_York timezone.
Are there any nearby parking options when visiting Dyson Store Soho?
Yes, the Mercer Parking Garage nearby provides convenient parking options for customers visiting Dyson Store Soho.
Can I visit other clothing stores near Dyson Store Soho?
Absolutely, you can explore various nearby clothing stores such as Marni, BAPE Store New York Soho, Zadig & Voltaire, Tory Burch, HUGO Store, Khaite, and Marc Jacobs while visiting the area.
Are there any cultural or entertainment venues near Dyson Store Soho?
Yes, The Joyce Theater, a music venue, and art galleries such as June Kelly Gallery and Cecilia de Torres Ltd. Gallery are nearby for you to enjoy before or after your visit.
What can customers do for refreshments near Dyson Store Soho?
Customers can visit Starbucks or Angelina's Bakery nearby for coffee, bakery items, and light refreshments.