Dyson Store New York

4.6
818 reviews
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Business Details

640 Fifth Avenue, New York, NY
10019, United States
(646) 809-2533
https://www.dyson.com/demo-stores
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About

Electronics Store
Discover Dyson engineering and innovation first hand in Dyson stores. Explore our latest technology, enjoy exclusive in-store services, and get personalized support from Dyson Experts

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dyson Store New York
640 Fifth Avenue, New York, NY
10019, United States

Hours

Reviews

4.6
818 reviews
5 stars
699
4 stars
42
3 stars
10
2 stars
9
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and attentiveness, particularly highlighting individuals like Esmelki, Sokhna, and Alicia.

Product Knowledge

Staff members were frequently noted for their expertise in explaining product features and assisting customers in making informed decisions.

Positive Experiences

Numerous reviews reflected excellent shopping experiences, with customers expressing satisfaction with their purchases and the overall service.

Negative Customer Support

Several customers reported significant issues with Dyson's customer service, particularly regarding warranty claims and product returns, leading to frustration.

Store Environment

The store was described as beautiful and well-stocked, contributing to a positive shopping atmosphere.
  • MM
    Michelle Menendez
    Mar 14, 2024
    5.0
    Went today to the Dyson demo store as I had an issue with my straightener and Esmelki was beyond amazing and incredibly helpful. He was able to solve the issue right away! I can’t recommend Dyson products enough and the client service from their demo store.
  • KG
    Katherine Gonzalez
    Dec 7, 2023
    5.0
    Esmelki answered all of my questions with patience and kindness!! Wonderful customer service! I wasn't planning on purchasing my vacuum right away but after the interaction with Esmelki I felt comfortable that I was doing a great purchase! !!
  • TD
    Treon Davis
    May 6, 2023
    5.0
    Alicia's exceptional ability to multitask allowed me not only the opportunity to admire her outstanding example of 4c volume curly beauty, but at the very last two minutes of store closing ensured my girlfriend got what she deserves! Alicia's acute decisions enhanced my surprise gift ensuring me brownie points and a happy household! Adviser, visual consultant she does it all in a store with equally supportive and exemplary coworkers! P.S. : Like literally guys take notes this birthday gift a day late :).
  • FF
    France
    Nov 27, 2021
    5.0
    I would like to thank Nathalie for her professionalism and knowledge for helping me on my purchase today, She made me feel confident. She showed me a better technique on how to use the dyson airwrap. Thank you Nathalie!
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Frequently Asked Questions About Dyson Store New York

What services are available at Dyson Store New York?

The store offers hair styling appointments and sales of various Dyson products including vacuums, hair dryers, fans, heaters, humidifiers, air purifiers, lighting, Airwrap, and hair straighteners.

What are the store hours of Dyson Store New York?

The store is open Monday to Saturday from 11:00 AM to 7:00 PM, and on Sundays from 12:00 PM to 5:00 PM.