Many customers praised the helpfulness and knowledge of the staff, with specific mentions of outstanding service from individuals like Nana and Marco.
Product Availability
Customers noted a good range of products available, although some expressed disappointment with limited stock on specific items.
Delivery Issues
Several reviews highlighted significant problems with delivery and order fulfillment, leading to frustration among customers.
Store Environment
The store environment received mixed reviews, with some describing it as pleasant and spacious, while others reported cleanliness issues.
Checkout Experience
Customers experienced slow service at checkout, with some expressing dissatisfaction with the efficiency of the process.
MB
martin berry
3 days ago
1.0
Watch this store, they add yearly membership fees to your purchase without concent!!! Disgraceful.
LB
Lisa Bonilla
6 days ago
5.0
Everything was was strategically put in places where you can see everything if you wanted to buy it referring to the fact that if you needed any help unless your item was locked behind the glass
EE
eLvi
Nov 8, 2025
5.0
I live closer to other best buy locations and I always choose to come to this location instead because they’re always more helpful and always have more items in stock than the other places.
ES
Enzo Sallese
Nov 1, 2025
5.0
Outstanding service from the customer service staff at Best Buy (Lexington and 86th) - thoughtful and informative. Want to specifically acknowledge Nana for helping us out - he went above and beyond.
RD
Rosanna Dilonez
Oct 20, 2025
1.0
Ordered PS5 Ghost of Yotei Limited Edition as a birthday present. Shipping was for Sunday the day of surprise. Waited all day and shipping had been cancelled about 10-11am that day. I was not informed until after 6pm by text that shipping would be delayed up to Thursday. Totally ruined my plan for surprise. I had only found out on Saturday the day of order that's the present they wanted or would have done it sooner. Would have been nice to have given pick up option, but once its processed for delivery you can't change it. Why not, when its still sitting in the store and I should be able to go get my property since I paid for it, smh.
What products can I find at Best Buy located at 1280 Lexington Ave, New York?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Does this Best Buy offer in-store pickup and same day pickup services?
Yes, this Best Buy offers in-store pickup and same day pickup for many products.
What are the operating hours of Best Buy at 1280 Lexington Ave?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and 10:00 AM to 8:00 PM on Sundays.
Is Geek Squad support available at this Best Buy location?
Yes, you can get Geek Squad expert advice and support at this Best Buy store.
Can I get electronics repaired at this Best Buy?
Yes, the store provides repair services for electronics through Geek Squad.
Is recycling electronics available at the Best Buy on Lexington Ave?
Yes, this Best Buy offers electronics recycling services.
Which nearby transit options can help me reach Best Buy at 1280 Lexington Ave?
You can use the MTA Subway at 86th St station nearby to conveniently get to Best Buy.
Are there pet stores near Best Buy at 1280 Lexington Ave?
Yes, nearby pet stores include Just Food For Dogs and Petco - 86th/Lexington, useful if you want to shop for pet supplies before or after visiting Best Buy.
Where can I find office equipment or printing services near Best Buy?
Staples, which offers office equipment and printing services, is located near Best Buy if you need those services.
How can I contact Best Buy at 1280 Lexington Ave for inquiries or support?
You can reach Best Buy by phone at +1 917-492-8870 or visit their website at https://stores.bestbuy.com/ny/new-york/1280-lexington-ave-835.html/?ref=NS&loc=ns100.