Best Buy

Reviews

• AK

  Anne Kinzey

  Feb 19, 2026
  5.0
  Returned a purchase here and was really impressed by sales person interest in why product wasn’t going to work out, would I like suggestions for replacement, etc (Think his name is Teo, but don’t quote me on it.) I’ve been a Best Buy member since 2018 and they are my go-to for electronics. Usually go to Union Square store. This store not as sparkling and well laid out, but good to know that sales person takes real interest in their job!
• DM

  Daniyel Ortiz (Maven)

  Feb 15, 2026
  4.0
  Came in for a laptop cable. Got one fast, but wasnt what I needed. Next time I test in store.
• SW

  Susan W.

  Jan 27, 2026
  2.0
  Answers to product repair enquiries is so utterly, painfully slow that you are so worn down, you buy a replacement just to get out. An extra star for the new guy that was trying desperately to get me those answers. Those that stood around and watched till I took my wallet out an hour later should be ashamed of themselves.
• LL

  Lyonel Laverde

  Jan 23, 2026
  4.0
  Wanted to give a special shout out to salesperson, Hazel, who got me a good trade in from an old to a newer iPad. She was cooperative, patient and helpful. I've had both good and bad service over the years at this location, but Hazel really made the visit worthwhile. I'll be back again. I'm only posting a four-star review because this Best Buy location could be more organized and more appealing. I know a lot of these transactions are now done online, but it's good to have stores to see how these products work, especially in one's hands. Let's hope for a better 2026!
• AV

  Ana Valentin

  Jan 17, 2026
  1.0
  Best buy has been one of my favorite stores to shop my electronics for over 16 years, but now them implementing free marketplace has got me chocked. Just knowing that anybody can now sale at best buy it crazy because this can lead to buying fakes, thinking it is the real thing. Be careful and look at the fine lines who is the vendor/seller, if not sell directly by best buy do not buy because you can be scammed. I don't know who told best buy that this was a good idea, if we go to you guys is because we want to a avoid the big market which is full of scammers. HORRIBLE MOVE BEST BUY. This will increase returns and lack of credibility which makes me question if you lost one of your longest buying costumer??? Who knows but all I know is that I will be doing less shopping for sure. BE AWARE, PEOPLE WILL DO ANYTHING FOR MONEY EVEN COMPROMISING QUALITY AND CREDIBILITY. WE DONT WANT CHEAP CHINESE GOODS, WE GO TO AMAZON, WALMART OR TARGET FOR ALL OF THAT BAD QUALITY CRAP. NOT YOU BEST BUY. THE FACT THAT BIG COMPANIES ARE DOING SOMETHING TRENDING DO NOT MEAN THAT IS GOOD. YOU GUYS LOST ME. I CANT EVEN EXPRESS HOW SAD THIS IS. QUALITY IS OUT OF THE WINDOW. Now I am being forced to buy directly from the Brand no more middle men. Bye Bye Best Buy. It was nice doing business with you. 😭👋