Brand Certified
Best Buy
3.9(2550 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
60 W 23rd St, New York, NY
10010, United States
Certified by Best Buy • Feb 22, 2026
(212) 366-1373
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ny/new-york/60-w-23rd-st-482.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
3.9
2,550 reviews
5 stars
1,277
4 stars
541
3 stars
268
2 stars
122
1 star
342
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers experiencing unhelpful, rude, or apathetic staff.
Product Availability
Customers frequently reported issues with product availability, including items being out of stock or misrepresented.
Installation Issues
Several customers expressed frustration with unreliable installation services for appliances, citing poor communication and coordination.
Mixed Experiences
While some customers praised individual staff members for their helpfulness and knowledge, many others reported negative experiences overall.
- MBmelocoton bar2 days ago3.0Fui a comprar un celular liberado para cualquier compañía. Y la atención de la empleada fue muy pobre y con apuros. No tomo tiempo. Solo dijo este es, es tanto. Y lo cobro sin ninguna clase de explicación lo cual ingerir en si tenía otros colores y si lo podía usar en otros países. Me despacho rápidamente. Eso es todo.
- LFLeandro Freire6 days ago1.0I went to buy a camera and a Meta Quest 3, and I encountered a really bad attitude and disposition from all the employees. I must have seen at least 15 of them, and not one was able to help me despite my repeated requests. Several of them weren't doing anything. I won't be buying from this chain again…
- MMM MFeb 18, 20261.0Best buy Jersey City is always empty, most basic products are not available and i stopped going there months ago because all i hear is: we dont have.. IF YOU DONT HAVE YOU EITHER REFILL OR CLOSE.
- AAAzureWolfFeb 17, 20265.0Had a great online return experience here. Got an open box, asked why I'm returning, explained, and return completed! Made me feel more comfortable buying with Best Buy in the future. In contrast, the Union Square Best Buy was terrible, making up rules literally in real time to scam you. So was much nicer here that they are treating customers as people instead of a sucker.
- CCCarmalita coxFeb 16, 20265.0I came to buy a laptop for Valentine’s Day on February 13th. I went to 3 stores including Apple and I wasn’t sold and convinced on finally purchasing this MacBook Air until a young man working at this location named Kevin gave me the confidence that it was worth buying and made my experience fun . Not even the Apple employees I left prior to coming in to this location sold me like Kevin did. This is my first laptop so I really needed somebody who was patient and descriptive as him. I was given a receipt to scan his name for a review but it wouldn’t scan. But he has braces and a cool haircut for further description. I’ll add a picture of my receipt regardless but maybe it’s because it got wet . Thanks so much again
Frequently Asked Questions About Best Buy
What products can I find at the Best Buy located at 60 W 23rd St, New York?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Does this Best Buy offer in-store pickup services?
Yes, this Best Buy location offers in-store pickup services for your convenience.
What are the store hours for Best Buy at 60 W 23rd St?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I get my electronics repaired at this Best Buy location?
Yes, this Best Buy offers service and repair support through Geek Squad.
Does Best Buy at 60 W 23rd St accept debit cards and checks for payment?
Yes, this store accepts debit cards and also allows payment by check.
Is curbside pickup available at this Best Buy store?
No, curbside pickup is not available at this location; only in-store pickup is offered.
What nearby places can I visit before or after shopping at Best Buy?
Nearby you can visit Just Salad for a healthy meal, Paris Baguette for bakery treats and coffee, or Memo Shish Kebab for Turkish cuisine.
How can I reach Best Buy using public transportation?
You can use the MTA Subway at 23rd St station or the 23rd Street train station nearby for easy access to Best Buy.
Are there fitness centers close to Best Buy for a quick workout?
Yes, Life Time 23rd Street Preview Gallery and Life Time gym are nearby for your fitness and active lifestyle needs.
Can I recycle electronics at this Best Buy location?
Yes, this Best Buy location provides electronic recycling services for customers.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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