Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
8,401 reviews
5 stars
4,337
4 stars
2,210
3 stars
991
2 stars
296
1 star
567
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff were praised for being helpful and attentive, others were criticized for being unhelpful or rude.
Product Availability
Customers expressed frustration with product availability and discrepancies between online and in-store pricing.
Store Experience
The shopping experience varied significantly, with some customers enjoying their visits while others reported long wait times and poor assistance.
Staff Knowledge
There were complaints about staff lacking product knowledge and providing incorrect information, leading to customer dissatisfaction.
Pricing
Prices were generally viewed as reasonable, but some customers felt they could find better deals online.
- MLMichelle LeeNov 17, 20255.0This Best Buy has turned around so much. I came in when my iPhone was on 1% battery. I needed a new external battery to help me get through the day. Angelina, the most fabulous welcoming committee, went above and beyond to help me get my current phone charged while helping me find a product to take with me for the rest of the day. Sahil from the PC side also went above and beyond for me too. He taught me a lot about different battery capabilities and speed. What great customer service! I was a very happy client today.
- NBNicole BocskocskyNov 14, 20251.0The guys at the store are great, if you need something they have in stock, go for it. If you need to get ANYTHING delivered, STAY AWAY!!! I cannot stress this enough. The customer service experience is abysmal and the call center / logistics teams don't work together to solve customer issues. They'll tell you "they're getting back to you" but then no one ever does. 100% stay away.
- OOOtterNov 11, 20251.0Big Mexican guy with short hair around 5’7 following me around making me uncomfortable thinking I’m stealing Best Buy near Union Square NYC, talking smack in Spanish, even though my appearance doesn’t seem like I speak Spanish, but my born ethnicity is Mexican, Employees shouldn’t be following someone around, bad employee and bad customer service, either way everything else was fine
- FMFrancisco Alberto Manrique MNov 8, 20254.0Hay precios buenos. Y variedad de productos de tecnología. La atención no es la mejor hay varias ubicaciones en esta ciudad.
- JMJill MOct 23, 20255.0I had spotty internet service for the last few weeks and after Spectrum Time Warner assured me that my internet was working fine, I knew it had to be laptop related. I popped into Best Buy knowing that I was looking for a laptop reasonably priced without all the proverbial "bells and whistles". I want to give a special shout out to Aaron and Devon, who were both so extremely professional and helpful. I appreciated that neither one of them tried to "upsell" me and they were both extremely patient during my decision-making process. I left with an HP Chrome 14" laptop. So far, so good. My internet is working beautifully so fingers crossed!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 52 E 14th St, New York?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at this location offer in-store pickup?
Yes, this Best Buy location offers in-store pickup services.
Can I get repair services at Best Buy in New York at 52 E 14th St?
Yes, Best Buy provides service repair including support from Geek Squad.
What types of products can I find at Best Buy on E 14th St?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Does Best Buy accept debit cards as a payment method?
Yes, Best Buy accepts debit cards as a payment method.
Is electronic recycling available at this Best Buy location?
Yes, Best Buy offers electronic recycling services.
Where is Best Buy located in New York?
Best Buy is located at 52 E 14th St, Number 64, New York, NY 10003, USA.
What nearby transit options can help me reach Best Buy at 52 E 14th St?
Urban Sherpa Travel, a nearby bus station, can help you with transit options to reach Best Buy.
Are there nearby stores where I can shop for clothing and accessories after visiting Best Buy?
Yes, Nordstrom Rack, a nearby department, shoe, and clothing store, is close to Best Buy for your shopping needs.
Is there a pharmacy close to Best Buy at 52 E 14th St?
Yes, Walgreens and Duane Reade pharmacies are located nearby Best Buy for your convenience.