Best Buy

4.1
3919 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
622 Broadway, New York, NY
10012, United States

Hours

Reviews

4.1
3,919 reviews
5 stars
1,862
4 stars
1,049
3 stars
619
2 stars
164
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being unhelpful, rude, or difficult to find.

Store Condition

The store was frequently described as poorly stocked, messy, and lacking in available items.

Product Availability

Customers noted a limited selection of products and frequent out-of-stock items.

Geek Squad Issues

Several reviews highlighted dissatisfaction with Geek Squad services, including long wait times and inadequate in-store repair options.

Mixed Experiences

While some customers praised specific staff members for their helpfulness, overall experiences varied widely.
  • LG
    Lou Gonzalez
    Dec 23, 2025
    1.0
    This Best Buy store has been permanently closed for years but Google Maps AI refuses to allow update. Store has been an Adiddas shoe store for years. They say people still come daily looking for Best Buy. The temporarily closed tag on Google Maps does not show on all APP views. Best Buy at this location is PERMANENTLY CLOSED. Google AI, stop resisting.
  • LG
    Lou Gonzalez
    Dec 12, 2025
    1.0
    closed for years!
  • LP
    Luis Peña
    Jan 6, 2020
    5.0
    Nos atendió en caja Guillermo. Excelente atención.

Frequently Asked Questions About Best Buy

Where is Best Buy located in New York?

Best Buy is located at 622 Broadway, New York, NY 10012, US.

What are the operating hours of Best Buy at 622 Broadway?

The Best Buy at 622 Broadway is closed all days of the week.