Many customers reported poor customer service, with staff being unhelpful, rude, or difficult to find.
Store Condition
The store was frequently described as poorly stocked, messy, and lacking in available items.
Product Availability
Customers noted a limited selection of products and frequent out-of-stock items.
Geek Squad Issues
Several reviews highlighted dissatisfaction with Geek Squad services, including long wait times and inadequate in-store repair options.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, overall experiences varied widely.
LG
Lou Gonzalez
Dec 23, 2025
1.0
This Best Buy store has been permanently closed for years but Google Maps AI refuses to allow update. Store has been an Adiddas shoe store for years. They say people still come daily looking for Best Buy. The temporarily closed tag on Google Maps does not show on all APP views. Best Buy at this location is PERMANENTLY CLOSED. Google AI, stop resisting.
LG
Lou Gonzalez
Dec 12, 2025
1.0
closed for years!
LP
Luis Peña
Jan 6, 2020
5.0
Nos atendió en caja Guillermo. Excelente atención.