Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
DeliveryAvailable
DebitAvailable
Mobile paymentsAvailable
[Free/Paid] wi-fiNot available
Wheelchair accessible entranceAvailable
Location
Certified by Apple West 14th Street • Mar 08, 2026
Certified by Apple West 14th Street • Mar 08, 2026
Reviews
4.1
2,895 reviews
5 stars
1,741
4 stars
541
3 stars
197
2 stars
78
1 star
338
JC
jerome carre
1 day ago
3.0
Un bon accueil au rez de chaussée mais à l'étage je suis tombé sur une vendeuse barbie qui ne faisait pas d'effort pour me comprendre pourtant je parlais anglais avec certes un accent français. Elle a demandé de façon autaine à son collègue si il me comprenait. Heureusement qu'il a remonté le niveau, merci à lui et ses autres collègues pour avoir occupé mon fils lors de la vente
AR
Alex De La Rosa
5 days ago
1.0
***Stay away from this location at all cost***
I got a lot to say that won’t fit here stay away at all cops go to 42nd St. go to world trade. It’s well worth it more friendly service. It’s only one female that helped me in there through and through everyone else the lady they act like they’re wiping iPhones and iPads and iMac yeah they wiped them down
AE
Alexis Esparza
Mar 4, 2026
1.0
I went to buy an iPhone, and the person who helped me was not welcoming whatsoever, I spent one thousand eight seven dollars, for a iPhone air, when I couldn’t decide the color I wanted, the associated was so annoyed and very unhappy, when I paid in cash was even worse, he was so mad that he needed to open the register, if I could I will give him minus 5 stars, so disappointed, maybe for him a thousand dollars is not much, but for me is hard work money, and then a tourist wanted to try the apple head device, he was so rude to him telling him that he needed to make a sort of appointment or something to try them on, I felt bad for the poor guy,last thing if you going to be a salesman, please brush your teeth, or use a mint or something.
I’m an apple person since iPhone 4 ,this guy is a shame to the brand, if you don’t like people find another job.
MH
Mohamed Hassan
Feb 26, 2026
1.0
Was buying a phone, macbook and airpods today. The guy working was absolutely terrible. The worst customer service. He looked at us like we were complete idiots, not cooperating, not asking questions, nothing. We had to give him every freaking detail of our purchase because he did not once ask what exactly do we want or tried to help with any advice. Nothing! He just wanted to get rid of us. Everyone there was so lousy, totally uninterested. Here and in Apple near Central Park. Same experience. Never buying here again
ML
Michael Livote
Feb 24, 2026
5.0
IMHO this is the best Apple location in New York. They have an excellent staff, always have everything in stock, and it’s just an all-around pleasant place to do business in. You really can’t go wrong here.
Frequently Asked Questions About Apple West 14th Street
Where is the Apple West 14th Street store located?
The Apple West 14th Street store is located at 401 W 14th Street, New York, NY 10014, United States.
What are the regular operating hours of Apple West 14th Street?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Apple West 14th Street offer technical support services?
Yes, you can get technical support at the Genius Bar inside the Apple West 14th Street store.
What categories of products can I shop for at Apple West 14th Street?
You can shop for iPhone, Mac, Apple Watch, iPad, and more Apple products at the store.
Is Apple West 14th Street wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all visitors.
Does Apple West 14th Street offer in-store pickup and delivery services?
Yes, the store provides both in-store pickup and delivery services.
What payment methods are accepted at Apple West 14th Street?
The store accepts debit cards and mobile NFC payments.
Are there any nearby dining options around Apple West 14th Street?
Yes, nearby dining options include The Old Homestead Steakhouse, Markt, Shokudo (a sushi restaurant), and Le Pain Quotidien bakery, perfect for grabbing a meal before or after your visit.
What nearby places can I visit for relaxation or outdoor activities near Apple West 14th Street?
You can visit Chelsea Triangle park, a great spot for relaxation and enjoying some outdoor time close to the store.
Are there any nearby retailers or boutiques around Apple West 14th Street?
Yes, nearby retail stores include the BOSS Store for clothing, Moschino Boutique, and UGG for fashion accessories and shoes.
Brand Certified Facts from Apple West 14th Street
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Certified March 08, 2026Yext Knowledge Graph
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