Apple Upper East Side

Reviews

• MA

  matilde adabbo

  5 days ago
  5.0
  Shout out to Denai! She is an absolute genius, was able to resolve a complex issue and made the experience extremely gratifying. I appreciate she did not give up but was instead committed to resolving my situation. Thank you Denai!!!
• DD

  Danijela

  Feb 11, 2026
  5.0
  After visiting every, and I mean every Apple store in NYC, here were the most skilled people. Gabriel was so helpful and was doing everything to help me out. Unlike other apple stores, this one was great
• WB

  Willie B.

  Feb 11, 2026
  5.0
  I’m sure that you who are reading this have come over something so “horrific“ with your iPhone, and I don’t know about you but I had some trouble with my iPhone 11 and I do love it and it works very well. On February 10 I ran over to Apple to get help. There are many places I have ran to for help in my lifetime but let me tell you something about this place; less than 15 minutes people , those two people you see in the picture started collaborating on what was the problem with my phone. I need the phone because I do work . I need to know what my employers need, or my needs . The phone is extremely important! Now the tall guy started talking in the language of Apple and I let him talk and when he mentioned the VPN I had thought about that myself, which is a miracle of me talking about something on the phone, but I had definitely thought of it, and I told him and he called the other man and spoke in Apple language a lot of words: ha ha, and they came up with whatever was wrong with my phone, they had it done in less than 15 minutes. I told both of them: I am going to let people know that you know what you’re doing because if you didn’t know what you were doing, I would’ve told somebody. The thing we must always do in life is when you get satisfied and you find people like these two men you need to report them with good goodness. Now I’ve run up on some good people at Apple and now here’s another one and they’re very polite and they are very compassionate because they have a phone also. That phone that I have, has a lot of information in it for me. I’ve used that phone for many things and today it is working again because of them. Listen: it was probably something that I could do myself, but myself is not a technician thank goodness that we have y’all. Thank goodness for Ivan and his friend and I apologize to his friend because they both gave me their names and they wrote it on a wipe. Yes that’s right. I said a wipe because they didn’t have any paper to write down their names because I asked them. That wipe has two names on it and I will add it when I find the WiPE. I didn’t throw it away, but at least you have a picture of those heroes for me and I appreciate it, thank you so much APPLE
• TJ

  Taylor Jones

  Feb 6, 2026
  5.0
  Alexus annd Vinny were amazing. They helped me tremendously, got me in and out, and solved my issue efficiently. Super friendly and respectful, and even while juggling other clients they never forgot about me. I’ll always come here for my Apple needs.
• HL

  Hugo León

  Feb 4, 2026
  1.0
  Le doy 1 estrella porque no se puede poner negativo. Experiencia horrible y decepcionante, no puedo creer que tengamos que exiguir que nos atienda alguien y esperar a que venga alguien para poder comprar un iphone ( en principio son ellos los que quieren vender), despues de esperar que viniese alguien libre ( son 20 dependientes en una tienda de Apple) procedo a regalarle un iphone a mi mujer lo cual nos hacia mucha ilusion y el dependiente lo unico que hizo es ponernos el datafono delante sin hablar ni comentarnos nada sobre el nuevo iphone, cuando sorprendidos por su actitud le preguntamos: puedes decirnos las características o algo? lo unico que sabe decir es que la bateria aguanta 27 horas y que es rosa :), parece de broma pero es mi experiencia en este lugar.

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