Best Buy

Reviews

• JK

  jose kv

  2 days ago
  3.0
  La crítica es solo a la atención, los que atienden no asesoran, solo buscan el producto, y si tienes dudas se buscan en la web, que lompodria hacer yo, y, por supuesto, no es lo mismo. Por lo que vi, en todos los comercios grandes es similar
• CL

  Chantal Lamour

  3 days ago
  5.0
  Great staff and management. I had an issue to handle with customer service and they were able to get everything done graciously and efficiently. I would return to this branch in particular.
• KS

  Komiti Skopje

  5 days ago
  1.0
  I bought two TVs, spent $500. There wasn’t a single person to offer help to carry them outside, just the employee at the front stand just at the entrance that scanned one of the tv’s while I was outside to see if it’s paid for. Hospitality 0
• NF

  Nicolas FL

  6 days ago
  2.0
  Disappointing experience. The staff seemed unfamiliar with the camera equipment, and I wasn’t even able to properly handle a fujifilm since the security alarm kept going off. No one could—or would—help fix it, which made the visit feel like a waste of time. For camera gear, Adorama or B&H are much better options.
• JK

  Jayna Kelly

  Mar 27, 2026
  3.0
  They sell good products, I found some stuff for good prices, and I found the customer service to be great, but the AI on the phone is atrocious. I get having something automated for simple questions or pressing buttons to get to a certain department, but the AI voice had no idea what I was saying and wouldn't let me talk to a person. It kept telling me to go to the website but the website wasn't letting me book an appt which us why I was calling. I ended up just going somewhere else. I now call Staples and am hesitant of buying products from Best Buy now due to not being able to reach someone if my product isn't working. If I say "speak to a person" and it automatically sends me to a person I would have no problem.