Verizon

4.6
534 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is New Windsor’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2644 State Route 32, New Windsor, NY
12553, United States

Hours

Reviews

4.6
529 reviews
5 stars
454
4 stars
24
3 stars
10
2 stars
12
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Geoffrey and Keanu for their exceptional service.

Technical Support

Many reviews noted the staff's ability to resolve technical issues efficiently, with specific mentions of staff members like Geoffrey and Jordin who provided thorough assistance.

Product Knowledge

Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about upgrades and plans.

Store Atmosphere

The store environment was described as welcoming and pleasant, contributing to a positive shopping experience.

Problem Resolution

Customers appreciated the staff's patience and effectiveness in addressing billing and technical problems, often going above and beyond to ensure satisfaction.
  • AR
    Alexis Rodriguez
    6 days ago
    5.0
    This is the best Verizon store in the area. The staff are professional and the service is fast and efficient.A massive shoutout to Geoffrey! He is incredibly knowledgeable and was super helpful when I upgraded my device, making a complicated process simple and stress-free. Highly recommend this location. Ask for Geoffrey if you need expert assistance!
  • KH
    Kashina Harmon
    6 days ago
    5.0
    I will definitely be making this store my go to from now on. Geoffrey was very pleasant and knowledgeable, informing me on the best options to suit my need at the moment. He was patient with me when I needed clarification and never once made me feel rushed. Thankyou for the great service!
  • MM
    Marlena M
    Nov 15, 2025
    5.0
    Came in and was helped by Geoffrey. He was extremely helpful and made everything quick and easy. Ended up with the Iphone16 and I Iove it! Would recommend stopping in, everyone was very kind and welcoming.
  • SM
    Steve Miller
    Nov 9, 2025
    5.0
    Geoffrey was incredibly helpful and went the extra mile for wife and I to set up a new account in both our names for new Iphone 17 pros. Besides the phone plan he explained the cost benefits of the Verizon Modem/Router and bundled Netflix and HBO Max. . We signed up for that. He helped me transfer my business phone number to my new iphone account. This was challenging, but got it done.
  • CA
    Cheryl Aulogia
    Oct 28, 2025
    5.0
    My husband, daughter and I were considering switching to another cell phone provider because our current plan was becoming too costly. I first met with Geoffrey Menda, business specialist, to discuss different options available to us to help lower our cell phone bill and receive two new Google Pixel 10 Pro phones and an IPhone 17 Pro (with trade in)for our daughter, who lives on the West Coast. He was able to eliminate unneeded services along with finding several discounts available for us. The following day my husband and I met again with Geoffrey, agreed to the proposed plan. He then helped to transfer our files to our new phones and explained many of the features on the phones, along with taking care of sending our daughter's new phone to her, along with personally written instructions on what she needed to do when it arrived. He even synched each of our phones to our cars. It was a pleasure doing business with him.

Frequently Asked Questions About Verizon

What brands of smartphones can I upgrade to at the Verizon store in New Windsor?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon Wireless brands at this store.

Where is the Verizon store located in New Windsor?

The Verizon store is located at 2644 State Route 32, New Windsor, NY 12553.