Verizon

4.6
550 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is New Windsor’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2644 State Route 32, New Windsor, NY
12553, United States

Hours

Reviews

4.6
545 reviews
5 stars
470
4 stars
24
3 stars
10
2 stars
12
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Geoffrey, Jordin, and Anthony going above and beyond.

Expertise

Reviewers highlighted the staff's technical knowledge and ability to explain complex issues clearly, making the purchasing and upgrading process smooth and stress-free.

Store Environment

The stores were described as welcoming and professional, with a clean atmosphere that contributed to a positive customer experience.

Problem Resolution

Many customers noted the staff's dedication to resolving issues effectively, often taking extra time to ensure all concerns were addressed.
  • JS
    Juliana Santafemia
    3 days ago
    5.0
    Keanu was very helpful and took care of all of us amazingly!! Efficient and quick!
  • ED
    Ellen DeLace
    6 days ago
    5.0
    Jeffrey is phenomenal. Helped with every transfer of information. Put my new case on. I’m very happy! Always sending family and friends to get the assistance they need here, always treated like family!
  • WR
    Waleska Rayford
    Jan 4, 2026
    5.0
    Geoffrey did an outstanding job explaining the differences between the 2 phones I was interested in purchasing. He was thorough, professional, and knowledgeable.
  • CC
    Carolyn Carsley
    Jan 3, 2026
    5.0
    My husband needed to trade in his iPhone 8 and finally was able to make it into Cellular Sales. We got there first thing in the morning and were pleasantly greeted by Shak. He immediately set out to find us the best quote/upgrade scenario, surpassing our expectations when we requested keeping our monthly cost the same. Shak was able to get us 4 new iPhone 17s and streaming apps that we currently have but all at a LOWER monthly cost! He was patient and knowledgeable-answering all our questions. He was such a pleasure to work with today- polite and professional. While we waited for Shak to set up our new phones- he set up each phone with a Gadget Guard 5 in 1 Bundle and transferred the old phones to new phones, we were already recommending him to other customers!
  • KD
    Kevin Dumain
    Dec 29, 2025
    5.0
    Been a long time customer. Was greeted by Geoffrey. He helped me update my old plan, my old phone, and set up and save some money on all my streaming services. Five star experience. Highly recommend.

Frequently Asked Questions About Verizon

What brands of smartphones can I upgrade to at the Verizon store in New Windsor?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon Wireless brands at this store.

Where is the Verizon store located in New Windsor?

The Verizon store is located at 2644 State Route 32, New Windsor, NY 12553.