Brand Certified

Verizon

4.4

(315 reviews)

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Business Details

234 Main St, New Paltz, NY

12561, United States

(845) 256-1777

https://www.russellcellular.com/store-locations/new-paltz-ny

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store

Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 234 Main St. in New Paltz, NY 12561

Details

DeliveryNot available
Requires appointmentNot available
DebitAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Wheelchair accessible entranceAvailable

Location

Verizon

234 Main St, New Paltz, NY

12561, United States

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Hours

Monday9:00 AM - 7:00 PM

Tuesday9:00 AM - 7:00 PM

Wednesday9:00 AM - 7:00 PM

Thursday9:00 AM - 7:00 PM

Friday9:00 AM - 7:00 PM

Saturday9:00 AM - 7:00 PM

Sunday11:00 AM - 5:00 PM

2026-02-23Closed

Reviews

4.4

315 reviews

5 stars

259

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Sam and Tyler.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful service, indicating inconsistency in staff performance.

Product Availability

Several reviews mentioned issues with product availability and stock, leading to frustration among customers.

Technical Assistance

Customers appreciated the assistance provided for technical issues and phone setups, although some felt that staff could be more attentive.

SD
Scott Deal
Feb 11, 2026
4.0
Good experience, the young lady was polite and knew her equipment, as a retired 25 your Verizon employee I would recommend this store
JJ
John
Feb 9, 2026
5.0
Always find the New Paltz store easy to work with. Sam knows her stuff when it comes to all things cellular. Highly recommend them.
LS
Lauren Silverman
Jan 23, 2026
5.0
Sam was wonderful, patient, and explained everything in a way we could understand. The experience was seamless overall. Will definitely be coming back for future phone/Verizon needs.
GS
Gloria Stein
Jan 15, 2026
5.0
I went to the store to upgrade my iPhone and the salesman at Russell Cellular took very good care of me. Got me into a new iPhone 17 Pro. I left a happy customer .
AA
Arielle
Jan 2, 2026
5.0
Thank you Haider for the very good customer service.

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Certified February 22, 2026Yext Knowledge Graph

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