Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Hyde Park, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1596 Union Tpke.
Customers consistently praised the staff, particularly Zee and Ali, for their helpfulness, professionalism, and knowledge.
Staff Knowledge
Many reviews highlighted the staff's expertise in resolving issues and providing guidance on new technology.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service delays and billing issues.
Bilingual Support
The presence of bilingual staff, such as Kim, was appreciated by customers who spoke different languages.
SS
Susanh
4 days ago
5.0
At the Verizon store today on Union Turnpike, Lake Success, NY, Zee the Representative there, was professional and gracious with helping me to purchase a new iPhone. He was extremely knowledgeable on everything required to know related to iPhone types and services available. He was very fair and considerate of everyone needing his assistance. From now on, I will always be at this Verizon store for any products I’ll need in the future. Zee is an asset to Verizon and an outstanding customer service representative.
ML
michael lam
5 days ago
5.0
Fantastic and great help from Ali and Kim. Sales are super helpful and got us great deals and free iPhones
HP
Hyman Portnoy
6 days ago
5.0
Zee
If you need someone to fix your phone this is guy you need.
He knows his stuff like no one else. Highly Recommended.
BP
barbara pokorny
Feb 18, 2026
5.0
I went to the Verizon store and needed a new phone. I was treated by Ali and Kim who showed me options for a new phone. Both of them explained the options clearly. I am so pleased with service I received!
PW
Patricia Whitney
Feb 11, 2026
5.0
Ali provided me with outstanding service. My phone was stolen and he was very sympathetic towards my plight, which made me feel much better about my situation.