Verizon

4.5
155 reviews

About

Cell Phone StoreElectronics Store

Location

Verizon
614 Jericho Tpke, New Hyde Park, NY
11040, United States

Hours

Reviews

4.6
139 reviews
5 stars
122
4 stars
1
3 stars
1
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting Neha and Chris for their exceptional service.

Efficiency

Several reviews noted that transactions were handled quickly and efficiently, although some customers experienced long wait times.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service and dishonesty from certain staff members, particularly regarding billing and device condition.

Product Knowledge

Customers frequently mentioned the staff's expertise in explaining products and services, contributing to a positive shopping experience.
  • DG
    damodar ghimire
    Jan 5, 2026
    5.0
    Very Good deals .
  • SM
    Stef Maha
    Jan 4, 2026
    2.0
    Rep is great. Just lacks the ability to judge time. He told us it would be a few minutes. Ended up taking a hour to help us and then spent another hour to hour and half to process the new phones (which is understandable). Just wished there was the ability to get an appointment or there was more help at the store (only one representative who was the manager). Then there was the wait time again to return the old phones. Again, we called ahead to make sure we can make an appointment and was told no. I’m writing this review as we have spent about another 15 minutes waiting(and still waiting) and the rep (same as last time) claims to be able to help us in 5 minutes.
  • JC
    Jim Corrigan
    Dec 23, 2025
    5.0
    All transactions handled efficiently, quickly and professionally by a friendly staff.
  • JR
    Jack Riordan
    Dec 8, 2025
    5.0
    Couldn’t be more happy with the service I received at this store. Meha was so helpful and patient with me. Highly recommend !
  • PO
    Patricia O’Leary
    Dec 4, 2025
    5.0
    Neha resolved my phone problems on an efficient and reassuring manner. She was knowledgeable, professional and, perhaps, the most patient person I have ever encountered. Verizon is fortunate to have her in the company.

Frequently Asked Questions About Verizon

What are the regular business hours for Verizon in New Hyde Park?

Verizon in New Hyde Park is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store in New Hyde Park located?

The Verizon store is located at 614 Jericho Tpke, New Hyde Park, NY 11040, USA.