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Brand Certified

Verizon

4.5
(159 reviews)

Business Details

(516) 616-0800
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreElectronics Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, Samsung iPhone, iPad, Apple Watch, home internet, unlimited wireless plans, monthly discounts and more.

Location

Verizon
614 Jericho Tpke, New Hyde Park, NY
11040, United States

Hours

Reviews

4.5
159 reviews
5 stars
139
4 stars
1
3 stars
1
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting individuals like Neha and Chris.

Efficiency

Several reviews noted that transactions were handled quickly and professionally, although some customers experienced longer wait times.

Mixed Experiences

While many had positive experiences, there were also complaints about dishonesty and poor service from certain staff members, particularly regarding billing issues.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and services, which contributed to a better purchasing experience.
  • LF
    Lauren Foley
    Feb 1, 2026
    5.0
    Manager Chris was *extremely* helpful in piecing together the best perks and offers for both the devices and plans on our account. He was fully transparent with all available options and costs, and made sure I was all set up with the three devices before I left.
  • CD
    cozy den
    Jan 12, 2026
    5.0
    Christopher is the best he will help you from the beginning to the end
  • DG
    damodar ghimire
    Jan 5, 2026
    5.0
    Very Good deals .
  • SM
    Stef Maha
    Jan 4, 2026
    2.0
    Rep is great. Just lacks the ability to judge time. He told us it would be a few minutes. Ended up taking a hour to help us and then spent another hour to hour and half to process the new phones (which is understandable). Just wished there was the ability to get an appointment or there was more help at the store (only one representative who was the manager). Then there was the wait time again to return the old phones. Again, we called ahead to make sure we can make an appointment and was told no. I’m writing this review as we have spent about another 15 minutes waiting(and still waiting) and the rep (same as last time) claims to be able to help us in 5 minutes.
  • JC
    Jim Corrigan
    Dec 23, 2025
    5.0
    All transactions handled efficiently, quickly and professionally by a friendly staff.

Frequently Asked Questions About Verizon

What are the regular business hours for Verizon in New Hyde Park?

Verizon in New Hyde Park is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Where is the Verizon store in New Hyde Park located?

The Verizon store is located at 614 Jericho Tpke, New Hyde Park, NY 11040, USA.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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