Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet Grooming
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA New Hartford Animal Hospital
3945 Oneida St., New Hartford, NY
13413, United States
Hours
Reviews
4.4
357 reviews
5 stars
269
4 stars
35
3 stars
13
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Staff Professionalism
The majority of reviews highlighted the professionalism and friendliness of the staff, with specific mentions of Dr. Cornelius and her team being accommodating and attentive.
High Costs
Several customers expressed concerns about the high prices for services, with some feeling that the costs were excessive compared to the care provided.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding negligence and poor communication, particularly in emergency situations.
Cleanliness Issues
Some reviews pointed out cleanliness concerns within the facility, suggesting that hygiene standards were not consistently maintained.
- JZJoan ZennamoNov 14, 20253.0Wanted to say a big thank you to VCA Animal Hospital. Our beloved 15 year old pup was sick. The front office staff got us in same day. We saw Dr. Cornelius and Amy the Tech. Both were great. Took time to explain everything being done and the charges for the services. They both were so good with our sick pup. Thank you soo much for showing kindness and compassion.
- DGD GreemoSep 15, 20251.0Don't care if your animal lives or dies and cant even tell you what to do in an emergency can't answer simple questions
- PJpatrick julianAug 23, 20255.0We had to put down Charlie our 7 year old German Shepard on Tuesday, one of 4 that we have. Charlie had health issues for a few years and it finally got the best of him. After several different diets and meds we decided enough was enough he needed to not suffer anymore. Maureen understood the decision and moved appointments around to accommodate our decision. The staff was so concerned everyone came in to say goodbye to Charlie. Dr Cornelius came in to start the process and was so assuring we were doing the right thing. The room was set up so comfortably with treats and blankets on the floor. I just want to thank the entire team for making a very tough decision the most comfortable it could be in a very hard time
- SGSharon GordonAug 22, 20255.0Very accommodating Nice staff Easy to find
- DPDominick PAug 13, 20251.0And all the veterinarians in the 315 area I recommend no one go to this one. They are money hungry they will not recommend good care for your dog. They want your money. One of the ladies that worked there even admitted this, I will not mention her name.
Frequently Asked Questions About VCA New Hartford Animal Hospital
What services does VCA New Hartford Animal Hospital offer?
VCA New Hartford Animal Hospital offers a wide range of veterinary services including advanced care, dental care, cardiology, diagnostics, surgery, immunizations, grooming, and wellness exams for various pets.
What kinds of pets does VCA New Hartford Animal Hospital treat?
They treat dogs, cats, birds (avian), pocket pets, reptiles, and amphibians.
What are the operating hours of VCA New Hartford Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and closed on Sundays.
Does the hospital accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa, along with cash and checks.
Is VCA New Hartford Animal Hospital accredited and certified for pet care?
Yes, it is accredited by the American Animal Hospital Association (AAHA) and has Fear Free Certified Professionals.
Where is VCA New Hartford Animal Hospital located?
It is located at 3945 Oneida St., New Hartford, NY 13413, United States.
Is there a promotion for new customers at VCA New Hartford Animal Hospital?
Yes, new clients can get a free first exam coupon by visiting their website.
What nearby pet-related services can I find near VCA New Hartford Animal Hospital?
Nearby you can find Peaceful Paws Pet Grooming and Wag N Wheel Wash, which offers pet services alongside car wash and auto detailing.
Are there any nearby medical facilities if I need additional human healthcare while visiting the area?
Yes, Adirondack Community Physicians: Washington Mills Medical Office and MVHS Medical Group Washington Mills are located nearby for human medical care.
What local dining options are near VCA New Hartford Animal Hospital for visitors?
Nearby dining options include Debbie's Cafe, O'Scugnizzo's Pizzeria, and Love Bites Bakery, which offer a variety of meals and treats.