Brand Certified

Geek Squad

2.9

(33 reviews)

Business Details

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad

Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Geek Squad

4725 Commercial Dr, New Hartford, NY

13413, United States

Monday10:00 AM - 8:00 PM

Tuesday10:00 AM - 8:00 PM

Wednesday10:00 AM - 8:00 PM

Thursday10:00 AM - 8:00 PM

Friday10:00 AM - 8:00 PM

Saturday10:00 AM - 8:00 PM

Sunday10:00 AM - 7:00 PM

2.9

33 reviews

5 stars

4 stars

3 stars

2 stars

1 star

ND
Nancy DeGennaro
Feb 10, 2026
5.0
I just dealt with a rep from the Geek Squad to set an appointment to set up my computer. I don't remember her name but she had the patience of a saint. I had no idea what I was doing and she was wonderful. She had to help me with every step. I want to give her a 5+ for her complete understanding of my lack of knowledge and got me thru the whole process. I could not find the survey to write this
AM
ANTHONY MILLS
Aug 6, 2023
4.0
Always helpful
CB
Carolyn Bivens
Dec 19, 2018
4.0
Awesome customer service Best Buy rocks
HB
Helen Buttiglieri
Nov 1, 2017
1.0
You cannot reach the whole store by phone... cannot reach Geek Squad.....I pay excellent $$ to have their service. When my contract runs out, the whole store will never see me again. It is not the workers fault....I blame whoever owns it. Very poor customer service.

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