Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,908 reviews
5 stars
1,012
4 stars
468
3 stars
210
2 stars
79
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff indicates they are generally friendly, helpful, and knowledgeable, though some customers experienced long wait times for assistance.
Product Availability
Customers noted a limited selection of certain products, particularly low-end items, and expressed frustration over stock issues.
Geek Squad Issues
Many reviews highlighted dissatisfaction with Geek Squad services, citing poor communication, inefficiency, and inadequate support.
Delivery Problems
Several customers reported issues with delivery schedules and service, leading to significant inconvenience.
Pricing Concerns
Customers frequently mentioned high prices compared to online retailers like Amazon, leading to dissatisfaction with value.
- JGJohn Granza6 days ago5.0excellent customer service
- TLTheresa M LaPointeDec 28, 20254.0The store and associate are great. My problem is with calling the store. You're really not calling the store, you are calling overseas to a call center where nobody is able to help you contact the store.
- APAlan PittmanDec 26, 20254.0It was quick for the weekend.
- GGGino GeruntinoDec 9, 20252.0Plenty of TVs and washing machines, but not much of anything else. I swear TVs are 40% of the sales floor at this point...
- ABAdam BunalNov 28, 20255.0I exchanged my Skullcandy crusher headphones for new ones and the geek squad attendant working who helped me was extremely helpful and was suggesting very good items to buy that were related to what I was dealing with. Other headphones that could save me some money for example, Marshall has a headphone that I wasn't aware of.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in New Hartford, NY?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy. The store offers a wide selection of electronics and appliances.
What are the operating hours of Best Buy in New Hartford?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
This Best Buy offers curbside pickup services to enhance customer convenience.
Can I get expert support and repairs at the New Hartford Best Buy?
Yes, Best Buy provides Geek Squad support and offers in-store repair services for electronics and appliances.
What payment methods are accepted at Best Buy New Hartford?
Best Buy accepts debit cards and checks. Cash-only payments are not required.
Is appointment booking required to shop at Best Buy New Hartford?
No, appointments are not required. You can shop in-store anytime during business hours without a prior appointment.
Which nearby eateries can I visit before or after shopping at Best Buy?
Nearby restaurants include Applebee's Grill + Bar, Popeyes Louisiana Kitchen, Blaze Pizza, and Mitsuba Ramen, providing a variety of American, fast food, pizza, and Japanese cuisine options.
Are there any nearby stores for additional shopping after visiting Best Buy?
Yes, you can visit nearby stores such as T.J.Maxx for clothing and department store shopping, Michaels Stores for arts and crafts, and Kay Jewelers for jewelry.
Where can I find pet-related services near Best Buy New Hartford?
PetSmart is nearby and offers pet grooming, training, and retail pet services to meet your pet care needs.
Is there a convenient location nearby for banking and postal services when visiting Best Buy?
Americu Credit Union provides banking services close to Best Buy, and the UPS Access Point location offers shipping and courier services nearby.