Feedback on staff varies; some customers found them helpful and knowledgeable, while others experienced long wait times and poor assistance.
Product Availability
Customers noted a limited selection of certain items, particularly lower-end products, and issues with stock availability.
Geek Squad Issues
Many reviews highlighted dissatisfaction with Geek Squad services, citing poor communication and inefficiency.
Store Experience
The store ambiance and cleanliness received positive remarks, but some customers felt overwhelmed by staff approaching them too aggressively.
Pricing Concerns
Several customers expressed that prices were high compared to online competitors like Amazon.
OB
Osvaldo Bosch
Oct 28, 2025
5.0
Great breakfast and ambiance
RK
Robert Kerr
Oct 25, 2025
2.0
Stopped in to buy a TV, was greeted at the door by an associate that was very pleasant. He asked what I needed, and I told him. He said someone would be over very shortly to help, but no one came to help. I went to Walmart and git a TV
CW
Charles White
Oct 21, 2025
3.0
They have a little bit of everything. The staff was very helpful when I sought help. However I didn't appreciate being bombarded by staff while I was entering the store. It felt like the electronic Mafia was seeking me out and wanted to know why I was there and what I was looking for. I'm glad that assistance is there if I need it, but maybe I just wanted to look around. They came on too strong and got directly in front of me as if to block me unless I told them what I was looking for. I'm sure that they probably meant well, but for crying out loud just let me get inside peacefully. I don't have a reason to go here often, so I can speak to whether this is common practice. But I didn't appreciate it and it does sway me as to thinking I'll just go to a different store next time. When I go to places like this before I make my our hade I like to look around and see what's new and such.
PE
Philip Edkins
Oct 19, 2025
5.0
There phone guy helped a lot with no $
NM
nick maxwell
Oct 12, 2025
5.0
They are awesome there very helpful and they treat me great
What types of products can I find at Best Buy in New Hartford, NY?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy. The store offers a wide selection of electronics and appliances.
What are the operating hours of Best Buy in New Hartford?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
This Best Buy offers curbside pickup services to enhance customer convenience.
Can I get expert support and repairs at the New Hartford Best Buy?
Yes, Best Buy provides Geek Squad support and offers in-store repair services for electronics and appliances.
What payment methods are accepted at Best Buy New Hartford?
Best Buy accepts debit cards and checks. Cash-only payments are not required.
Is appointment booking required to shop at Best Buy New Hartford?
No, appointments are not required. You can shop in-store anytime during business hours without a prior appointment.
Which nearby eateries can I visit before or after shopping at Best Buy?
Nearby restaurants include Applebee's Grill + Bar, Popeyes Louisiana Kitchen, Blaze Pizza, and Mitsuba Ramen, providing a variety of American, fast food, pizza, and Japanese cuisine options.
Are there any nearby stores for additional shopping after visiting Best Buy?
Yes, you can visit nearby stores such as T.J.Maxx for clothing and department store shopping, Michaels Stores for arts and crafts, and Kay Jewelers for jewelry.
Where can I find pet-related services near Best Buy New Hartford?
PetSmart is nearby and offers pet grooming, training, and retail pet services to meet your pet care needs.
Is there a convenient location nearby for banking and postal services when visiting Best Buy?
Americu Credit Union provides banking services close to Best Buy, and the UPS Access Point location offers shipping and courier services nearby.