They're good friendly polite and were able to help me quite easily
TT
terrell todd
Mar 28, 2026
5.0
Loved this place so organized and friendly they helped me with my pickup order with ease and help my children pick out games of the individual interest
HS
H S
Mar 22, 2026
5.0
Good customer service
EC
Ervina Covic
Mar 8, 2026
5.0
Had and issue and they went beyond helping me to fix it. The manager called me to make sure everything was fixed
KH
Khadouj Hassen
Mar 7, 2026
1.0
Disappointing Experience at Best Buy
I recently had a troubling experience at Best Buy that I feel compelled to share. During my visit, I encountered staff members who were not only unprofessional but also exhibited behavior that I found to be disrespectful and inappropriate.
Unprofessional Behaviour The cashiers seemed more interested in making jokes and laughing at customers than assisting them. This created a very uncomfortable atmosphere.Inappropriate Comments I overheard management making derogatory remarks about customers within earshot, which is completely unacceptable. This kind of behavior should not be tolerated in any retail environment.Creepy Interactions Some staff members had visible hickeys, which made the overall experience feel less professional. Their demeanor came across as creepy and uninviting.It was disheartening to see customers being made fun of in front of others. This kind of treatment reflects poorly on the store and its management.
I hope that Best Buy takes these concerns seriously and addresses the behavior of their staff. Customers deserve to be treated with respect and professionalism.
What types of products can I find at Best Buy in New Hartford, NY?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy. The store offers a wide selection of electronics and appliances.
What are the operating hours of Best Buy in New Hartford?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup services?
This Best Buy offers curbside pickup services to enhance customer convenience.
Can I get expert support and repairs at the New Hartford Best Buy?
Yes, Best Buy provides Geek Squad support and offers in-store repair services for electronics and appliances.
What payment methods are accepted at Best Buy New Hartford?
Best Buy accepts debit cards and checks. Cash-only payments are not required.
Is appointment booking required to shop at Best Buy New Hartford?
No, appointments are not required. You can shop in-store anytime during business hours without a prior appointment.
Which nearby eateries can I visit before or after shopping at Best Buy?
Nearby restaurants include Applebee's Grill + Bar, Popeyes Louisiana Kitchen, Blaze Pizza, and Mitsuba Ramen, providing a variety of American, fast food, pizza, and Japanese cuisine options.
Are there any nearby stores for additional shopping after visiting Best Buy?
Yes, you can visit nearby stores such as T.J.Maxx for clothing and department store shopping, Michaels Stores for arts and crafts, and Kay Jewelers for jewelry.
Where can I find pet-related services near Best Buy New Hartford?
PetSmart is nearby and offers pet grooming, training, and retail pet services to meet your pet care needs.
Is there a convenient location nearby for banking and postal services when visiting Best Buy?
Americu Credit Union provides banking services close to Best Buy, and the UPS Access Point location offers shipping and courier services nearby.
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