Verizon

4.9
127 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 101 S Main St.

Details

  • Curbside pickupNot available

Location

Verizon
101 S Main St, New City, NY
10956, United States

Hours

Reviews

4.9
125 reviews
5 stars
120
4 stars
1
3 stars
0
2 stars
1
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with many highlighting specific employees like Anthony Jones and Alex for their exceptional service.

Store Environment

The new store in New City received positive remarks for its cleanliness and welcoming atmosphere, contributing to a pleasant shopping experience.

Professionalism

Reviewers noted the professionalism of the staff, with many comments on their patience and thoroughness in addressing customer needs.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding service delays and unprofessional behavior from some staff members.
  • KM
    Krevens Merveille
    Jan 3, 2026
    5.0
    these guys are the best in town right now,highly recommend to go to new city verizon customer service of high quality. very friendly and knowledgeable.
  • EO
    Eileen Olivieri
    Dec 24, 2025
    5.0
    Anthony Jones is the BEST!!!! So helpful and SOOOO patient!!!! He will see us again in 2 days!
  • MS
    Mary Sullivan
    Dec 24, 2025
    5.0
    Anthony Jones gave me Top Tier Service!! I would recommend to anyone needing a phone or having a tech issue! Thank you Verizon New City!
  • RB
    Robin Bernstein
    Dec 17, 2025
    5.0
    I want to sincerely thank Kervens for the exceptional help he gave me at the Verizon store. He spent a great deal of time with me and was patient, knowledgeable, and truly went above and beyond to make sure everything was resolved. It made a stressful situation so much easier, and I’m incredibly grateful for his care and effort.
  • NM
    nancy murawski
    Dec 15, 2025
    5.0
    Anthony jones helped me today at the new city ny office. He was very knowledgeable and friendly in helping make an accurate purchase. A+++ transaction! Well done

Frequently Asked Questions About Verizon

What types of products can I find at Verizon Wireless Zone in New City?

You can find smartphones, tablets, wireless devices, tech accessories, connected devices, and Verizon home internet services.

Does Verizon Wireless Zone offer service plans and device financing?

Yes, they offer Verizon Wireless plans, device financing, new lines, upgrades, prepaid options, and total mobile protection.