Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in N Syracuse. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.8
705 reviews
5 stars
645
4 stars
18
3 stars8
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness and knowledge, with specific mentions of employees like Jesse, Joe, and Shane providing excellent service.
Billing Issues
Several reviews highlighted dissatisfaction with billing practices, including unexpected charges and misleading information about plans.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about poor service, particularly regarding management and handling of customer issues.
Staff Changes
Customers expressed disappointment over the departure of previously well-regarded staff members, which impacted their perception of the store's service quality.
- MMMariley Aviles MoralesNov 8, 20255.0Good costumer service
- RDRobert DiorioSep 24, 20251.0I was lied to I think just so they could sell me the phone. The guy I dealt with his name was Jesse and he told me that after six months my bill would be around $70. I'm still at 83. Also he told me the screen protectors would be free Which I just got charged around $11 for one and apparently I had a $10 a month Spotify that I've never used and I am basically not happy. There's probably more I can't even think of but when I walk in and they tell me he's not here any longer apparently, that means the warranty is over to me. This is nonsense.
- DMDick MaloneySep 4, 20255.0I was having issues with my phone and came to the North Syracuse Verizon store to see if they could help me. I was waited on promptly and Derek took my phone and corrected the problems in a timely manner. Appreciated the good service.
- SSShawn SurmaAug 11, 20253.0Power outage due to a fire on the roof of the dollar general next door made it impossible to conduct business today. I will try again tomorrow
- LCLisa CayeaAug 9, 20255.0Go to the one in North Syracuse. They are amazingly helpful!!
Frequently Asked Questions About Verizon
What are the regular business hours of Verizon in N Syracuse?
Verizon in N Syracuse is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in N Syracuse offer in-store pickup services?
Yes, Verizon in N Syracuse offers in-store pickup services for your convenience.
What types of devices and brands can I upgrade to at this Verizon store?
You can upgrade to Apple iPhone, Google Pixel, Samsung Galaxy, and explore a selection of phones, tablets, wearables, and accessories at this Verizon store.
Does the Verizon store in N Syracuse provide support in languages other than English?
Yes, the store has bilingual representatives fluent in Spanish to assist customers.
What internet services are available at the N Syracuse Verizon store?
They offer Verizon Home Internet (Fios) and Business Internet services to meet your connectivity needs.
Can local businesses find specialized technology support at this Verizon location?
Yes, local businesses can access advanced phone systems and fleet management solutions at this Verizon store.
What is the address and contact number for Verizon in N Syracuse?
The store is located at 113 Lawrence Rd E, N Syracuse, NY 13212. You can reach them by phone at +1 315-454-0010.
What nearby dining options are available if I visit the Verizon store?
Nearby dining options include Subway for sandwiches and fast food, Denny's for breakfast and brunch, Mi Rancho Alegre for Mexican cuisine and sports bar atmosphere, Taco Bell for Mexican fast food, and Brick House Billiards which also offers food and drinks.
Are there any nearby banks or ATMs available near the Verizon store?
Yes, Bank of America and a Bank of America ATM are located nearby for your banking needs.
What nearby services can I access after visiting Verizon?
You can visit nearby personal care spots like Tiara Nails & Spa or Theresa D at LaBella Hair Salon. For automotive needs, Mr. Tire Auto Service Centers and Candy Cars auto dealer and repair services are close by.