Best Buy

4.1
4967 reviews
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
555 E Sandford Blvd, Mount Vernon, NY
10550, United States

Hours

Reviews

4.1
4,967 reviews
5 stars
2,617
4 stars
1,291
3 stars
510
2 stars
168
1 star
381

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff were helpful and knowledgeable, while others were rude and unresponsive.

Store Cleanliness

The store is generally clean and well-organized, but there are reports of unsanitary conditions in the bathrooms.

Checkout Experience

Long wait times at checkout and issues with order pickups were frequently mentioned.

Product Availability

Customers reported inconsistencies in product availability and pricing, leading to frustration.

Staff Attitude

While some staff were praised for their professionalism, others were criticized for being dismissive or unhelpful.
  • AE
    Ainsley Esmie
    Dec 30, 2025
    3.0
    I've been to Best Buy multiple times, and unfortunately, my experiences haven't been great. The store has a wide variety of items that catch the eye, but somehow it never seems to work out for me. Last visit, I went in with the intention of buying a Starlink device I'd been eyeing for a while. I hoped this time would be different, but sadly, it wasn't. Upon entering, everything looked perfect as usual. I asked a rep about Starlink availability, and without even checking, they said there were none. I continued browsing and found two Starlinks on display. When I asked another rep, they actually checked and found one in storage. One unhelpful rep and one helpful rep - expected Best service. The helpful rep also answered other questions I had, which was great. But when it was time to pay, the price had jumped by $100 with no clear explanation. No one seemed keen on explaining the change, so I decided not to buy. Pricing issues seem to be a recurring theme at Best Buy. To top it off, the checkout wait time was ridiculously lengthy for the 3 persons in line. Overall, it was another meh experience. Hoping for a better one next time.
  • MP
    Madhu Panicker
    Dec 24, 2025
    2.0
    The cashier was nasty and unattentive. She was on her phone talking to her friend or somebody about rain or snow while we were standing in front of her at the register. That was completely unprofessional ;however the person In the Geek Squad section made it a much more pleasant visit.
  • TV
    Tony Tone Vega
    Dec 21, 2025
    5.0
    The doctor and the rest of the staff are super professional and so welcoming. They kept me up to date regarding my current procedure and future procedures. They even worked out a payment plan, which I'm so great for. Keep up the excellent work.
  • KE
    Kerene Edie Ellis
    Dec 13, 2025
    5.0
    i love how organized this store is. I got my first credit card as a student years ago and I have purchased most of my digital tools from here using my card. The staff is usually attentive to customers as they walk in and offer help if they see anyone looking for items. I highly recommend this store as they have a wide range of inventory.
  • ML
    Mindy Lopez
    Dec 13, 2025
    1.0
    Horrible yo sé que tiene muy buenos comentarios pero a mi en lo personal me trataron horrible desde que entré nadie me ayudó yo hiba tan feliz con mi esposo porque queria comprar los regalos de mis hijos como lo hago todos los años pero me trataron feo trate de hablarle a alguien y solo me hizo con la mano no spanish groseramente 😞 cuando no se tomaron el tiempo de nisiquiera preguntar si yo hablaba inglés que si lo hago por cierto pero el nivel de racismo solo por ver que soy hispana les hace creer que no hablo inglés me sentí mal y mejor me fui a buscar otro lado para comprar mis regalos

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Mount Vernon?

Best Buy in Mount Vernon is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Mount Vernon offer in-store and curbside pickup options?

Best Buy Mount Vernon offers in-store pickup. However, curbside pickup is not available at this location.