Best Buy

4.0
1360 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3105 E Main St, Mohegan Lake, NY
10547, United States

Hours

Reviews

4.0
1,360 reviews
5 stars
720
4 stars
312
3 stars
128
2 stars
54
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with long wait times and unhelpful staff being common complaints.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, particularly in specific instances, but this was inconsistent.

Product Availability

Customers expressed frustration over items being out of stock or misrepresented in availability.

Store Organization

Several reviews mentioned disorganization within the store, leading to confusion and difficulty in finding products.

Geek Squad Experience

Mixed feedback on Geek Squad services, with some praising their efficiency while others reported issues with scheduling and service quality.
  • RC
    Rafael Cetino
    5 days ago
    1.0
    If for some reason a person is thinking of going to buy Apple devices at this store DO NOT DO IT, they sell you many things related to Apple care and when it comes to suffering a problem they solve absolutely nothing, and they are not responsible for anything and treat you in the worst possible way
  • DS
    Derek Sutter
    Jan 1, 2026
    1.0
    Best Buy Mohegan lake store worst service staff walking around doing absolutely nothing took over an hour to get help no order if I could leave no stars I would.
  • JC
    jared carrasco
    Dec 31, 2025
    1.0
    Pretty horrible service. They wonder why stores are closing with horrible service like this. Refused to help because it was always "someone else has to help you" as if they aren't an employee here. Pretty useless overall and would not recommend coming in the store.
  • JP
    Junior Powell
    Nov 25, 2025
    5.0
    Best Buy cortland Associates and manager were awesome in assisting me with issues I was having with a purchase I made. In helping me I was happy to spend more money for OtterBox defender case and a glass protector for my new iPad Pro . I suggest the Cortland store to anyone who wants great service and especially store associate Angel manager Jerlyn. I thank them both and the store is a whole. Thank you 🤗
  • DF
    Daniella Fiorilli
    Nov 21, 2025
    1.0
    BestBuy in Mohegan Lake, NY has all of their calls rerouted to a customer service line. My 5-month-old GE oven is broken, and I can't get the person who sold it to me on the phone!

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Mohegan Lake?

You can shop for TVs, computers, appliances, cameras, and more electronic products at Best Buy Mohegan Lake.

What are the store hours for Best Buy in Mohegan Lake?

Best Buy Mohegan Lake is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.