Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,350 reviews
5 stars
713
4 stars
311
3 stars
128
2 stars
54
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times for assistance and unhelpful staff.
Product Availability
Customers experienced issues with product availability, including canceled orders and misinformation about stock.
Staff Knowledge
While some staff members were praised for their knowledge and helpfulness, many others were criticized for being inattentive or unprofessional.
Store Organization
Several reviews mentioned the store being disorganized, with complaints about cleanliness and the layout.
Geek Squad Performance
Mixed feedback on Geek Squad services, with some praising their efficiency while others reported negative experiences.
- DFDaniella Fiorilli2 days ago1.0BestBuy in Mohegan Lake, NY has all of their calls rerouted to a customer service line. My 5-month-old GE oven is broken, and I can't get the person who sold it to me on the phone! Everything is crap.
- AAAndrés3 days ago5.0Excelente servicio te ayudan en todo lo relacionado con la tienda
- KCKenneth ChristopherNov 11, 20251.0I accidentally bought the wrong ink tanks and they wouldn't let me return them because I opened the box. I spent a lot of money here and I pay for total tech membership. very disappointing and they weren't nice about it either i just got shood away so they could take the next customer
- KHKaren HernandezNov 9, 20251.0This location is incredibly understaffed. Staff barely make eye contact because they have a queau of customers to help. I was there for a little over an hour and wasn't able to get any assistance. A good number of items I was interested in either didn't have price tags or had a tag for a completely different item. Example, a sound bar had a price tag for a vacuum. The store feels like it's going out of business.
- TSTutors StudentsOct 25, 20251.0Went in knowing what I wanted but needed a little help with explanation of options. Greeter was professional but that is where my positive experience ended. I then approached 2 different associates whom directed me back to the aisle I was in and told me to wait for help ( products were locked up). Both associates I approached were not attending to customers, they were actually socializing with their coworkers. When I asked for a manager, I was gaslit about my experience and told, those associates didn't help bc they all communicate on the queue that I was taken off for help bc I requested to speak with a manager. Never addressed that I asked for products that were locked up and didn't get assistance then, and I was maybe 1 of 15 ppl in a very non busy store and had gone through 3 associates. I will definitely send my clips and pix of this experience to corporate bc the manager Brendan and workers' behavior and professionalism was unacceptable and poor representation to the best buy brand!!!
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Mohegan Lake?
You can shop for TVs, computers, appliances, cameras, and more electronic products at Best Buy Mohegan Lake.
What are the store hours for Best Buy in Mohegan Lake?
Best Buy Mohegan Lake is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Mohegan Lake offer curbside pickup services?
Best Buy in Mohegan Lake offers curbside pickup to conveniently collect your orders without entering the store.
Can I get repair services at Best Buy Mohegan Lake?
Yes, Best Buy Mohegan Lake provides professional repair services supported by the Geek Squad.
Is in-store shopping available at Best Buy Mohegan Lake?
Yes, Best Buy in Mohegan Lake allows customers to shop in-store to browse their wide selection of electronics and appliances.
What payment methods are accepted at Best Buy Mohegan Lake?
The store accepts debit cards and checks among other payment methods, but does not require cash only.
What are some nearby dining options close to Best Buy Mohegan Lake?
Nearby dining options include Panera Bread, Subway, Moe's Southwest Grill, and Applebee's Grill + Bar, perfect for grabbing a meal before or after shopping.
Are there any banking services near Best Buy Mohegan Lake?
Yes, M&T Bank is located close to Best Buy Mohegan Lake providing banking and financial services.
Where can I find shipping or courier services near Best Buy Mohegan Lake?
A UPS Access Point location is nearby, offering courier and shipping services for your convenience.
What family or child care facilities are near Best Buy Mohegan Lake?
There are several nearby child care and education facilities such as Childtime of Mohegan Lake and Children Of America Mohegan Lake close to Best Buy.