Geek Squad

Reviews

• CD

  C Dones

  Dec 16, 2025
  5.0
  ⭐️⭐️⭐️⭐️⭐️ I literally started panicking when a message about “BitLocker” suddenly appeared on my computer. I had never seen it before and had no idea what to do. I went straight to the Geek Squad at Best Buy in Middletown, NY, and I cannot say enough good things about the representatives there. They were absolutely amazing — calm, knowledgeable, and immediately knew what to do. They explained everything clearly and fixed the issue. I’m so grateful for their help and professionalism. Thank you so much to the Geek Squad team! ---
• MF

  Miguel Flores

  Nov 18, 2025
  1.0
  The stupidity is real! No one communicates. Their main headquarters fails to update addresses and phone numbers dispite the fact I have updated my contact address numerous times! I have to physically go to the store to get things done! 100% dissatisfied!!
• BA

  Billy Attreed

  Dec 11, 2023
  5.0
  The 1 Gentlemen was Extremely Smart & Very Knowledgeable. The first younger gentleman didn’t seem to know many answers. The more knowledgeable man even said to the younger man, “How did you get hired to work here?” lol Still, I was happy with the experience and I feel I was guided in the correct direction.
• CM

  Carmelle Marsh

  May 22, 2021
  5.0
  Signing up with Geek Squad has been the best investment in myself! During a time of great difficulties and changes in life, the mounting stress has been overwhelming... not being very proficient in the technology and having difficulties in creating projects was causing me to feel depressed and unaccomplished. My heart-felt thanks go out to Joe Reynolds of Best Buys (Middletown, NY). This young man has literally changed my life! Thank you for sharing your knowledge and information. Thank you for your great customer care through your kindness and respect.

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