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Brand Certified

Verizon

3.6
(354 reviews)

Business Details

2132 Sunrise Hwy, Merrick, NY
11566, United States
(516) 771-0234

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Merrick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2132 Sunrise Hwy, Merrick, NY
11566, United States

Hours

Reviews

3.6
354 reviews
5 stars
190
4 stars
32
3 stars
20
2 stars
16
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kim, Brian, and Raj for their exceptional service.

Negative Experiences

Several reviews highlighted instances of rude or unhelpful staff, particularly mentioning the manager Raj and employee Marc, leading to dissatisfaction among customers.

Store Environment

The store was described as clean and well-organized, although some customers noted long wait times and inadequate staffing during busy periods.

Product Knowledge

While many employees were commended for their expertise, there were complaints about staff not being knowledgeable or helpful in resolving specific issues.
  • RR
    Robert
    Feb 16, 2026
    5.0
    Kimberly helped me with great patience and efficiency!! Will recommend Verizon
  • TV
    T V
    Feb 8, 2026
    1.0
    About three years ago I went to this store . It was in the evening and I had just broke my phone and there was no where else to go. Upon entering , I was immediately asked by the general manager in a not so welcoming tone if my dog is a service animal and he then requested the paperwork . I didn’t have it with me , so I put my dog in the car. Lucky for me, I was able to make frequent trips to my car during the transaction. He had told everyone that he was leaving for the night . He didn’t leave , he stayed for the duration of my transaction which was about 45 mins. I’ve never felt uncomfortable while spending money in a business . I will never return to this location .
  • BP
    Brett Perkins
    Jan 30, 2026
    5.0
    Fast friendly service.
  • PP
    Paul
    Jan 6, 2026
    5.0
    What an absolutely and amazing store. We were taken care of like we were family. Got a new phone and a great deal. I've been using Verizon for the past 15 years with no major issues.
  • JC
    Joshua Chaffey
    Dec 20, 2025
    5.0
    Anthony at Verizon provided exceptional service to our family today helping us switch from another carrier to Verizon for a more affordable price with much more in perks.

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Merrick?

The Verizon store in Merrick is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.

Which brands of smartphones and devices does the Verizon Merrick store offer?

The Verizon Merrick store offers devices from brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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