Visit our store at Merrick for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Kim, Brian, and Raj for their exceptional service.
Negative Experiences
Several reviews highlighted instances of rude or unhelpful staff, particularly mentioning the manager Raj and employee Marc, leading to dissatisfaction among customers.
Store Environment
The store was described as clean and well-organized, although some customers noted long wait times and inadequate staffing during busy periods.
Product Knowledge
While many employees were commended for their expertise, there were complaints about staff not being knowledgeable or helpful in resolving specific issues.
RR
Robert
Feb 16, 2026
5.0
Kimberly helped me with great patience and efficiency!! Will recommend Verizon
TV
T V
Feb 8, 2026
1.0
About three years ago I went to this store . It was in the evening and I had just broke my phone and there was no where else to go. Upon entering , I was immediately asked by the general manager in a not so welcoming tone if my dog is a service animal and he then requested the paperwork . I didn’t have it with me , so I put my dog in the car. Lucky for me, I was able to make frequent trips to my car during the transaction. He had told everyone that he was leaving for the night . He didn’t leave , he stayed for the duration of my transaction which was about 45 mins. I’ve never felt uncomfortable while spending money in a business . I will never return to this location .
BP
Brett Perkins
Jan 30, 2026
5.0
Fast friendly service.
PP
Paul
Jan 6, 2026
5.0
What an absolutely and amazing store. We were taken care of like we were family. Got a new phone and a great deal. I've been using Verizon for the past 15 years with no major issues.
JC
Joshua Chaffey
Dec 20, 2025
5.0
Anthony at Verizon provided exceptional service to our family today helping us switch from another carrier to Verizon for a more affordable price with much more in perks.
What are the operating hours for the Verizon store in Merrick?
The Verizon store in Merrick is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Which brands of smartphones and devices does the Verizon Merrick store offer?
The Verizon Merrick store offers devices from brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at the Verizon Merrick store?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for their orders.
Can I schedule an appointment before visiting the Verizon store in Merrick?
Yes, you can schedule an in-store appointment online or via the My Verizon app for added convenience.
Does Verizon Merrick accept mobile NFC payments and debit cards?
Yes, Verizon Merrick accepts mobile NFC payments as well as debit cards, and they do not require cash-only payments.
Is free Wi-Fi available at the Verizon Merrick store?
Yes, Verizon Merrick provides free Wi-Fi for customers in the store.
Which nearby train station can I use to reach Verizon Merrick store conveniently?
You can use Merrick Station, a nearby train station, to easily access the Verizon Merrick store if you're traveling by train.
Are there any nearby places to enjoy a coffee or snack before or after visiting Verizon Merrick?
Yes, Dunkin' and Baskin-Robbins are nearby, offering coffee, donuts, ice cream, and snacks to enjoy before or after your Verizon visit.
What other services or stores are close to Verizon Merrick that customers might find useful?
Nearby places include Meroke Auto Repair for automotive services, HSBC Bank for banking needs, and Merrick Theatre and Center for the Arts for entertainment.
What products and services does Verizon Merrick provide for business customers?
Verizon Merrick offers business cell phones, mobile hotspots, tablets, laptops, and plans including mobile, wireless internet, voice, and Fios internet plans.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: